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IBM Robotic Process Automation - IVA

via IBM Training

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The IVA course aims to present the construction of an IVA (Intelligent Virtual Assistant) which is a software that, besides serving the user, can perform tasks or services based on verbal commands through speech recognition or text messages using natural language processing.

Syllabus

  • Define what is IVA on IBM RPA.
  • Build chatbots and IVRs.
  • Use cards and chat history.
  • Create IVAs with knowledge base.
  • Monitor IVRs.
  • Integrate chatbot with communicate channels.

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4.4 rating at IBM Training based on 230 ratings

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