Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

IBM Control Desk: Fundamentals 7.6.0.2

via IBM Training

Overview

Build a Learning Habit
Download Class Central's free printable study calendar
Download for Free

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment by using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through explanation and demonstrations you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

Syllabus

After you complete this course you can

  • Describe the features of IBM Control Desk 7.6.0.2.
  • Explain the architecture.
  • List the primary installation scenarios.
  • Explain the initial configuration.
  • Explain the processes managed by IBM Control Desk.

Reviews

4.4 rating at IBM Training based on 18 ratings

Start your review of IBM Control Desk: Fundamentals 7.6.0.2

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.