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Graduate School USA

Effective Meetings Course

via Graduate School USA

Overview

Master the tools and techniques for planning, leading, and following through on effective meetings. Learn strategies for both in-person and virtual collaboration.

Syllabus

Module 1: Convening a Meeting and Setting Ground Rules

  • Identify the value of self-introductions and welcoming participants
  • Understand the roles of leader, recorder, and timekeeper in meetings
  • Establish meeting ground rules for participation and decorum
  • Practice conducting mock meetings to simulate real workplace scenarios

Module 2: Defining the Purpose of a Meeting

  • Define what constitutes a meeting and distinguish appropriate purposes
  • Evaluate when a meeting is necessary vs. alternative methods (email, memos)
  • Identify causes of ineffective meetings and how to avoid them
  • Craft clear meeting objectives and desired outcomes

Module 3: Preparing for a Meeting

  • Develop agendas with time blocks, topic leads, and outcomes
  • Select and prepare meeting logistics, attendees, and materials
  • Assign and define key roles including recorder and timekeeper
  • Create templates and tools for productive meeting planning

Module 4: Facilitating a Meeting

  • Manage group dynamics and encourage inclusive participation
  • Use decision-making tools including consensus and voting techniques
  • Apply strategies to handle common disruptions and difficult personalities
  • Refine questioning, summarizing, and redirecting skills

Module 5: Following Through After a Meeting

  • Document meeting decisions, action items, and next steps
  • Establish accountability through clear assignments and deadlines
  • Distribute concise, actionable meeting notes efficiently
  • Conduct personal and team evaluations of meeting effectiveness

Module 6: Conducting Effective Virtual Meetings

  • Adapt in-person strategies for virtual settings with confidence
  • Plan for technology, engagement tools, and time zone logistics
  • Encourage participation through structured check-ins and polls
  • Troubleshoot challenges unique to remote environments

Taught by

Alan Zucker, Amy Sareeram, Cindy Morgan-Jaffe, Dr. Le'Angela Ingram, Michele Proctor, Natalya H. Bah, Heather Murphy Capps, Doris McMillon, Bascom Destrehan “Dit” Talley, and Marshall Scantlin

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