Briefing Techniques Course

Module 1: Communicating Through Briefing

• Define what a briefing is and its role in communication
• Distinguish between types of briefings: informational, instructional, persuasive
• Identify common venues and formats for delivering briefings

Module 2: Designing an Effective Briefing

• Apply the three-step process: outline, draft, and practice
• Use audience analysis to tailor message content and delivery style
• Structure a briefing using open, middle, and close
• Apply logic patterns like problem/solution or cause/effect

Module 3: Creating Your Personal Image

• Build personal presence using voice, body language, and tone
• Identify and mitigate verbal and nonverbal communication barriers
• Manage image across in-person and virtual settings

Module 4: Delivering a Flawless Briefing

• Manage logistics for in-person and virtual briefings
• Prepare for Q&A sessions and handle challenging questions
• Use strategies for managing resistant or skeptical listeners

Module 5: Visual Aids

• Design effective PowerPoint slides and visual supports
• Use charts, graphs, and images to enhance key messages
• Adapt slide decks for condensed “deskside” briefings

Module 6: Using Briefing Technology

• Navigate common virtual platforms (e.g., Zoom, MS Teams)
• Set up and troubleshoot video and teleconference tech
• Apply best practices for remote briefings, including camera setup and background