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Graduate School USA

AI in Government Performance Management

via Graduate School USA

Overview

This course introduces the use of analytics, automation, and predictive modeling in government performance management. It covers AI-driven KPIs, dashboards, workforce planning, ethical evaluation, government guidance, data governance, and implementation planning.

Syllabus

What is Performance Management?

  • Definition and purpose in the government workforce

AI Fundamentals for Performance Management

  • Types of AI relevant to performance management (analytics, automation, predictive modeling)
  • Key terms and concepts

Opportunities and Use Cases

  • AI for goal setting and alignment
  • Real-time performance monitoring
  • Predictive analytics for workforce planning

Fairness, Transparency, and Ethics in AI-Driven Evaluation

  • Avoiding bias in automated evaluations
  • Ensuring transparency and employee trust
  • Government ethical standards and requirements

Government Policy Context

  • OMB, OPM, and agency-specific guidance on AI and data-driven HR practices
  • Privacy, accountability, and compliance considerations

Practical Tools and Frameworks

  • Dashboards and visualization tools
  • Setting up AI-driven KPIs and metrics
  • Data governance and documentation

Managing Risks and Limitations

  • Identifying challenges and safeguards for AI-enabled performance management

Application to Government Work

  • Integrating AI practices into existing performance management processes

Action Planning

  • Steps to implement or improve AI-enabled performance management

Taught by

Bruce Gay, Steve Pesklo, and Brian Simms

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