This course introduces the use of analytics, automation, and predictive modeling in government performance management. It covers AI-driven KPIs, dashboards, workforce planning, ethical evaluation, government guidance, data governance, and implementation planning.
Overview
Syllabus
What is Performance Management?
- Definition and purpose in the government workforce
AI Fundamentals for Performance Management
- Types of AI relevant to performance management (analytics, automation, predictive modeling)
- Key terms and concepts
Opportunities and Use Cases
- AI for goal setting and alignment
- Real-time performance monitoring
- Predictive analytics for workforce planning
Fairness, Transparency, and Ethics in AI-Driven Evaluation
- Avoiding bias in automated evaluations
- Ensuring transparency and employee trust
- Government ethical standards and requirements
Government Policy Context
- OMB, OPM, and agency-specific guidance on AI and data-driven HR practices
- Privacy, accountability, and compliance considerations
Practical Tools and Frameworks
- Dashboards and visualization tools
- Setting up AI-driven KPIs and metrics
- Data governance and documentation
Managing Risks and Limitations
- Identifying challenges and safeguards for AI-enabled performance management
Application to Government Work
- Integrating AI practices into existing performance management processes
Action Planning
- Steps to implement or improve AI-enabled performance management
Taught by
Bruce Gay, Steve Pesklo, and Brian Simms