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Graduate School USA

AI for HR Professionals (Private Sector) Course

via Graduate School USA

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Overview

This hands-on course takes you from your first Claude conversation to a fully configured AI workflow built for HR professionals. You’ll learn to write effective prompts, organize ongoing work with Projects, build reusable templates with Artifacts, and connect Claude to workplace tools — all using HR-specific examples, exercises, and real people operations documents. By the end, you’ll have a personalized Claude system designed around your HR role and your organization’s people priorities.

HR professionals produce an enormous volume of written work: job descriptions, offer letters, performance review frameworks, policy documents, onboarding programs, and employee communications. Claude is genuinely excellent at accelerating this written work — when given the right organizational context and professional guardrails. This course teaches you to build those guardrails and apply them across the full spectrum of HR content: talent acquisition, employee relations, policy and compliance, people analytics, and program development. The course culminates in a capstone where you produce a complete HR deliverable package using your full Claude system.

Syllabus

Module 1: Getting Started with Claude AI

  • Explain how Claude works in plain language and identify the model tiers, plans, and interface
  • Understand the context window, how Claude processes information, and when to start new conversations
  • Practice your first Claude conversation using an HR-specific prompt
  • Identify what Claude does well, what it doesn’t, and when human judgment is essential

Module 2: Prompting Fundamentals

  • Apply the five-part prompt framework: context, task, format, constraints, and examples
  • Write effective prompts across five use cases: writing, summarization, analysis, research, and creative problem-solving
  • Recognize and fix common prompting mistakes that produce vague or unusable output
  • Practice prompting with HR scenarios: drafting a job posting, summarizing a policy document, and writing a manager feedback script

Module 3: Working with Files & Documents

  • Upload and analyze images, PDFs, spreadsheets, and documents directly in Claude
  • Use Claude to extract, compare, and summarize information from uploaded files
  • Work with HR-specific file types: position descriptions, org charts, performance review forms, and employee handbook sections
  • Complete a hands-on document analysis exercise using provided HR sample files

Module 4: Projects & Knowledge Bases

  • Explain how Projects use custom instructions and knowledge bases to organize ongoing work
  • Write effective Project instructions that encode your role, audience, format preferences, and rules
  • Upload reference documents and understand how RAG retrieves relevant content
  • Create an HR Project for a talent acquisition or performance management scenario using provided sample files

Module 5: Artifacts, Styles, Memory & Usage Management

  • Create reusable deliverables with Artifacts and edit them directly or through conversation
  • Build custom Styles that match your professional communication voice
  • Configure Memory to retain key context about you and your work across conversations
  • Apply usage management techniques to extend your plan value

Module 6: Advanced Prompting & AI Tool Selection

  • Use role-based prompting, chain-of-thought reasoning, and multi-step workflows
  • Apply Extended Thinking, web search, and the You Ask Me technique for complex tasks
  • Compare Claude with ChatGPT, Copilot, and Gemini to choose the right tool for each task
  • Practice advanced prompting with HR scenarios: auditing a job description for bias, building a structured interview guide, and developing a performance improvement plan framework

Module 7: Introduction to Claude Cowork

  • Explain what Cowork is and how it differs from the claude.ai chat interface
  • Read, write, and manage files from your desktop environment
  • Configure guardrails, file permissions, and network settings for safe use
  • Understand prompt injection risks and how to protect against them

Module 8: Context System, Connectors & Integrations

  • Build foundational context files and set Global Instructions that apply to every Cowork session
  • Connect Claude to Slack, Google Drive, Gmail, and other workplace tools
  • Use Claude natively in Excel and PowerPoint with the Office add-ins
  • Configure your context system and connections for HR workflows, including people analytics in Excel and leadership presentations in PowerPoint

Module 9: AI for HR — Core Workflows

  • Use Claude to produce bias-reviewed, level-calibrated job descriptions and structured interview guides
  • Draft manager coaching scripts, performance improvement plan frameworks, and corrective action documentation
  • Build employee communications, handbook sections, and onboarding program content
  • Set up HR-specific Skills and Scheduled Tasks for recurring content production
  • Complete a hands-on lab producing a multi-document HR content package

Module 10: Capstone — Build Your HR Claude System

  • Audit your HR tasks and identify the highest-value opportunities for Claude assistance
  • Configure a personalized HR Claude system: Projects, context files, Styles, and connected tools
  • Run a complete end-to-end workflow that produces a real HR deliverable package
  • Create a Week 1 action plan for applying what you’ve learned to your HR role

Taught by

Bruce Gay, Steve Pesklo, Brian Simms, Clarissa J. Corbin, Natalya H. Bah, and Michiel Pruijssers

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