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Project Execution: Running the Project

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Overview

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Gain essential skills in project execution and closing. Learn to track, manage, and communicate changes, dependencies, and risks effectively. Explore quality management, measure customer satisfaction, and implement continuous improvement. Prioritize and present data to inform decisions, strengthen leadership skills, and manage team dynamics. Discover tools for effective communication, meeting facilitation, and project status updates. Examine the project closing process and documentation. This is the fourth course in the Google Project Management Certificate, a series designed to prepare you for an introductory-level project manager role.

Syllabus

  • Introduction to project execution
    • Introduction to Course 4
    • Course 4 overview
    • The importance of tracking
    • Common items to track
    • Different tracking methods
    • Belinda: tracking and managing a budget
    • Choose the right tracking method for your project
    • Pranjal: Managing multiple tracks
    • Project status reports
    • Practice Quiz: Activity: Build and explain a project status report
    • Activity Exemplar: Build and explain a project status report
    • Practice Quiz: Test your knowledge: Project tracking
    • Why risks and changes occur
    • Identifying and tracking dependencies
    • Practice Quiz: Test your knowledge: Dependencies
    • Techniques to help manage risks
    • Case study: Using risk management tools
    • Practice Quiz: Activity: Put together a ROAM analysis
    • Activity Exemplar: Put together a ROAM analysis
    • Escalating issues
    • Communicating changes to the team
    • Writing an effective escalation email
    • Practice Quiz: Activity: Create an escalation email
    • Activity Exemplar: Create an escalation email
    • Wrap-up
    • Graded Quiz: Module 1 Challenge
  • Quality management and continuous improvement
    • Introduction: Quality management and continuous improvement
    • Key quality management concepts
    • Recap: Quality management concepts
    • Practice Quiz: Test your knowledge: Quality management
    • Fostering customer relationships with communication skills
    • Measuring customer satisfaction
    • Ensuring accessibility during feedback collection
    • User acceptance testing: Goals, best practices, and management
    • Practice Quiz: Test your knowledge: Compile feedback to measure satisfaction
    • Sue: The importance of understanding customer needs
    • Continuous improvement and process improvement
    • Data-driven improvement frameworks
    • Differentiating projects from programs
    • Jacob: Cultivating a continuous improvement mindset
    • Practice Quiz: Test your knowledge: Continuous improvement
    • The purpose of a retrospective
    • Practice Quiz: Test your knowledge: Retrospectives
    • Conducting a retrospective
    • Gernot: Using retrospectives to get back on track
    • Retrospective Template
    • Wrap-up
    • Graded Quiz: Module 2 Challenge
  • Data-informed decision-making
    • Introduction: Data-informed decision-making
    • The value of data
    • Common types of project data
    • Common data metrics for project management
    • Discerning important data
    • Data ethics considerations
    • Using data analysis to inform decisions
    • The six steps of data analysis
    • Practice Quiz: Test your knowledge: Prioritizing and analyzing data
    • Presenting data to tell a project's story
    • Practice Quiz: Test your knowledge: Presenting and visualizing data
    • Data visualization tools
    • Different ways to visualize data
    • Effective presentation techniques
    • Preparing an effective presentation
    • Making presentations accessible
    • Practice Quiz: Activity: Create a presentation
    • Activity Exemplar: Create a presentation
    • Wrap-up
    • Graded Quiz: Module 3 Challenge
  • Leadership and influencing skills
    • Introduction: Leadership and influencing skills
    • The necessity of project teamwork
    • The factors that impact team effectiveness
    • Practice Quiz: Test your knowledge: Effective teams
    • Leading high-functioning teams
    • Providing "air cover" to your team
    • Emilio: Learning to lead
    • Team development and managing team dynamics
    • Practice Quiz: Test your knowledge: Managing team development and dynamics
    • Rowena: Delegating the details
    • Ethical and inclusive leadership
    • A framework for ethical decision-making
    • Steps to effective influencing
    • Practice Quiz: Reflection: Effective influencing
    • Using sources of power to influence
    • Chris: Influencing others by demonstrating project impact
    • Creating an effective influencing statement
    • Practice Quiz: Reflection: Positive influence statements
    • Wrap-up
    • Graded Quiz: Module 4 Challenge
  • Effective project communication
    • Introduction: Effective project communication
    • Communicating in different ways
    • Principles of effective email writing
    • Common communication tools
    • Practice Quiz: Test your knowledge: Project communication
    • How to organize effective meetings
    • Facilitating inclusive and accessible meetings
    • Checklist for productive meetings
    • Practice Quiz: Test your knowledge: Effective meetings
    • Common types of project meetings
    • Practice Quiz: Activity: Plan a meeting and inform the team
    • Activity Exemplar: Plan a meeting and inform the team
    • Wrap-up
    • Graded Quiz: Module 5 Challenge
  • Closing a project
    • Introduction: Closing a project
    • The importance of project closure
    • Case study: The impact of skipping project closure steps
    • Practice Quiz: Test your knowledge: Closing a project
    • The closing process for clients and stakeholders
    • Demonstrating project impact to stakeholders
    • The closing process for the team
    • Sarah: Why I love retrospectives
    • The closing process for the project manager
    • Practice Quiz: Activity: Create a project closeout report
    • Activity Exemplar: Create a project closeout report
    • Graded Quiz: Module 6 Challenge
    • Course wrap-up
    • Course 4 glossary
    • Getting started on Course 5
    • Course 4 resources and citations

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