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Operating Systems and You: Becoming a Power User

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Overview

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Explore operating systems, learn to manage software, users, and configure hardware through video lectures, demonstrations, and hands-on practice. This course provides critical IT support skills. This is the third course in the Google IT Support Certificate, a series designed to prepare you for an IT Support Specialist role.

Syllabus

  • Navigating the System
    • Course Introduction
    • Lesson Overview & Practice Tips
    • Supplemental Reading for Windows CLI & Unix Bash
    • Windows: List Directories in a GUI
    • Learn About 'Size' vs 'Size of Disk' in Windows
    • Windows: List Directories in CLI
    • Linux: List Directories
    • Windows: Changing Directories in the GUI
    • Windows: Changing Directories in the CLI
    • Linux: Changing Directories in Bash
    • Windows: Make Directories in the GUI & CLI
    • Linux: Make Directories in Bash
    • Windows: Command History
    • Linux: Command History
    • Windows: Copying Files & Directories
    • Linux: Copying Files and Directories
    • Windows: Moving and Renaming Files, Directories
    • Linux: Moving and Renaming Files, Directories
    • Windows: Removing Files & Directories
    • Linux: Removing Files & Directories
    • Practice Quiz: Basic Commands
    • Chelsea: Their learner story
    • Cindy: Why OS is important
    • Windows: Display File Contents
    • Linux: Display File Contents
    • Windows: Modifying Text Files
    • Supplemental Reading for Notepad++
    • Linux: Modifying Text Files
    • Supplemental Reading for GNU Documentation
    • Windows Powershell
    • Windows: Searching within Files
    • Windows: Searching within Directories
    • Linux: Searching within Files
    • Windows: Input, Output, and the Pipeline
    • Linux: Input, Output and Pipeline
    • Windows and Linux Advanced Navigation
    • Supplemental Reading for Windows PowerShell
    • Practice Quiz: File and Text Manipulation
    • Ben: My first tech job
    • Qwiklabs guidelines and troubleshooting steps
    • Creating, Modifying, and Removing Files and Folders in Windows
    • Exemplar: Creating, modifying, and removing files and folders in Windows
    • Creating, Modifying and Removing Files and Folders in Linux
    • Exemplar: Creating, modifying, and removing files and folders in Linux
    • Glossary terms from course 3, module 1
    • Graded Quiz: Module 1 challenge: Working with Files in Windows and Linux
  • Users and Permissions
    • Users, Administrators, and Groups, Oh My!
    • Windows: View User and Group Information
    • Windows: View User and Group Information using CLI
    • Linux: Users, Superuser and Beyond
    • Windows: Passwords
    • Supplemental Reading for Windows Passwords
    • Linux: Passwords
    • Windows: Adding and Removing Users
    • Linux: Adding and Removing Users
    • Mobile Users and Accounts
    • Supplemental Readings for Mobile Users and Accounts
    • Ben: Life as a CIO
    • Windows: File Permissions
    • Supplemental Reading for Windows ACL
    • Linux: File Permissions
    • Windows: Modifying Permissions
    • Linux: Modifying Permissions
    • Windows: Special Permissions
    • Supplemental Reading for Special Permissions in Windows
    • Linux: SetUID, SetGID, Sticky Bit
    • Glossary terms from course 3, module 2
    • Practice Quiz: Permissions
    • Creating, Modifying, and Removing File and Folder Permissions in Windows
    • Exemplar: Creating, modifying, and removing file and folder permissions in Windows
    • Creating, modifying, and removing file and folder permissions in Linux
    • Exemplar: Creating, modifying, and removing file and folder permissions in Linux
    • Graded Quiz: Module 2 challenge: Users, Administrators, Groups and Permissions
  • Package and Software Management
    • Module Introduction
    • Windows: Software Packages
    • Supplemental Reading for Windows Software Packages
    • Linux: Software Packages
    • Mobile App Packages
    • Supplemental Reading for Mobile App Packages
    • Supplemental Reading for Updating Mobile Apps
    • Supplemental Reading for Mobile Device Storage
    • Windows: Archives
    • Supplemental Reading for 7-Zip and PowerShell Zips
    • Linux: Archives
    • Supplemental Reading for the Linux Tar Command
    • Windows: Package Dependencies
    • Supplemental reading for Windows Package Dependencies
    • Linux: Package Dependencies
    • Supplemental Reading for Linux Package Dependencies
    • Practice Quiz: Software Distribution
    • Windows: Package Manager
    • Supplemental Reading for Windows Package Managers
    • Linux: Package Manager Apt
    • Supplemental Reading for Linux PPAs
    • Supplemental Reading on GIMP
    • Practice Quiz: Package Managers
    • Windows: Underneath the Hood
    • Windows Setting Panel
    • Supplemental Reading for Windows Installers and Process Monitors
    • Linux: Underneath the Hood
    • Windows: Devices and Drivers
    • Supplemental Reading Windows Devices and Drivers
    • Linux: Devices and Drivers
    • Supplemental reading for Linux Devices and Drivers
    • Windows: Operating System Updates
    • Supplemental Reading for Windows Update
    • Linux: Operating System Updates
    • Supplemental Reading for Linux Update
    • Glossary terms from course 3, module 3
    • Practice Quiz: Device Software Management
    • Software Packaging and File Archiving on Windows
    • Exemplar: Software packaging and file archiving on Windows
    • Software Packaging and File Archiving on Linux
    • Exemplar: Software packaging and file archiving on Linux
    • Graded Quiz: Module 3 challenge: Package and Software Management
  • Filesystems
    • Module Introduction
    • Review of Filesystems
    • Supplemental Reading for FAT32 File System
    • Disk Partitioning and File System Essentials
    • Windows: Disk Partitioning and Formatting a Filesystem
    • Supplemental Reading for Disk Partitioning and Formatting in Windows
    • Windows: Mounting and Unmounting a Filesystem
    • Linux: Disk Partitioning and Formatting a Filesystem
    • Linux: Mounting and Unmounting a Filesystem
    • Supplemental reading Mounting and Unmounting a Filesystem in Linux
    • Windows: Swap
    • Supplemental Reading for Windows Paging
    • Linux: Swap
    • Supplemental Reading for Linux Swap
    • Windows: Files
    • Supplemental Reading on NTFS File System
    • Linux: Files
    • Windows: Disk Usage
    • Supplemental Reading for Windows Disk Usage
    • Linux: Disk Usage
    • Learn About Linux Disk Usage
    • Windows: Filesystem Repair
    • Linux: Filesystem Repair
    • Supplemental Reading for Linux Filesystem Repair
    • Practice Quiz: Filesystem Types
    • Ben: The power of computers
    • Glossary terms from course 3, module 4
    • Partitioning and Formatting a Disk Drive in Windows
    • Exemplar: Partitioning and formatting a disk drive in Windows
    • Partitioning and Formatting a Disk Drive in Linux
    • Exemplar: Partitioning and formatting a disk drive in Linux
    • Graded Quiz: Module 4 challenge: Filesystems
  • Process Management
    • Module Introduction
    • Programs vs Processes Revisited
    • Windows: Process Creation and Termination
    • Supplemental Reading for Process Creation and Termination in Windows
    • Linux: Process Creation and Termination
    • Practice Quiz: Life of a Process
    • Jess: From challenge to passion
    • Windows: Reading Process Information
    • Supplemental Reading for Reading Process Information in Windows
    • Linux: Reading Process Information
    • Learn About Process Information in Linux
    • Windows: Signals
    • Linux: Signals
    • Supplemental Reading for Windows Signal
    • Windows: Managing Processes
    • Supplemental Reading for Managing Processes in Windows
    • Linux: Managing Processes
    • Mobile App Management
    • Supplemental Readings for Mobile App Management
    • Practice Quiz: Managing Processes
    • Windows: Resource Monitoring
    • Supplemental Reading Resource Monitoring in Windows
    • Linux: Resource Monitoring
    • Supplemental reading for Resource Monitoring in Linux
    • Glossary terms from course 3, module 5
    • Practice Quiz: Process Utilization
    • Maintain Efficient Process Utilization on Windows
    • Exemplar: Maintain efficient process utilization on Windows
    • Maintain Efficient Process Utilization on Linux
    • Exemplar: Maintain efficient process utilization on Linux
    • Graded Quiz: Module 5 challenge: Process Management
  • Operating Systems in Practice
    • Introduction
    • Remote Connections on Windows
    • Supplemental reading for Remote Connections in Windows
    • Remote Connection: File Transfer on Linux
    • Remote Connection: File Transfer on Windows
    • Supplemental Reading for Remote Connection File Transfer in Windows
    • Practice Quiz: Remote Access
    • Virtual Machines
    • Supplemental reading for Virtual Machines
    • System Monitoring
    • The Windows Event Viewer
    • Linux Logs
    • Supplemental Reading for Linux Logs
    • Working with Logs
    • Practice Quiz: Logging
    • Imaging Software
    • Operating Systems Deployment Methods
    • Supplemental Reading for OS Deployment Methods
    • Mobile Device Resetting and Imaging
    • Supplemental Readings for Mobile Device Resetting and Imaging
    • Windows Troubleshooting
    • Windows Troubleshooting Tools
    • Supplemental Reading for Windows Troubleshooting Example
    • Interview Role Play: Operating Systems
    • Using Logs to Help You Track Down an Issue in Windows
    • Exemplar: Using logs to help you track down an issue in Windows
    • Using Logs to Help You Track Down an Issue in Linux
    • Exemplar: Using logs to help you track down an issue in Linux
    • Graded Quiz: Module 6 challenge: Operating System in Practice
    • Course Wrap Up
    • Heather: Early career advice
    • Glossary terms from course 3, module 6
    • Course 3 Glossary
    • Congratulations!
    • Course 3 resources and citations

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