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Curriculum: Manage office correspondence and administrative supervision efficiently for smooth operations. Fully online: Flexible digital delivery including video modules, quizzes, and more. Guided by UCT faculty: Get dedicated Success Advisor support and learn from expert faculty.
On completion of this course, you’ll walk away with: The ability to perform a wide variety of secretarial, administrative, and correspondence-related tasks to support efficiency and productivity in a business. The expertise to work effectively with a team, handle workplace conflict, and address customer complaints. The skills to communicate successfully in multicultural contexts by making sensitive language choices. An understanding of how to use new technology to improve business documentation and record keeping. Unlimited access to edX’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.
On completion of this course, you’ll walk away with: The ability to perform a wide variety of secretarial, administrative, and correspondence-related tasks to support efficiency and productivity in a business. The expertise to work effectively with a team, handle workplace conflict, and address customer complaints. The skills to communicate successfully in multicultural contexts by making sensitive language choices. An understanding of how to use new technology to improve business documentation and record keeping. Unlimited access to edX’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.
