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University of Cape Town

Operations Management

University of Cape Town via GetSmarter

Overview

Acquire the expertise to effectively navigate the operational obstacles that arise in a constantly changing economy.

On completion of this course, you’ll walk away with: The ability to apply lean thinking to strategic operational planning and processes. The knowledge to improve overall efficiency, quality, and waste management. An understanding of business operation risk and how to avoid it. The confidence to pursue or grow your career, with a certificate of completion from UCT in hand. Unlimited access to edX’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.

Syllabus

  • Orientation module: Welcome to your Online Campus
  • Module 1: Introduction to operations management
  • Module 2: Managing and measuring processes
  • Module 3: Managing capacity and people
  • Module 4: Financial analysis and forecast strategy
  • Module 5: Production planning and scheduling
  • Module 6: Inventory and waste management
  • Module 7: Quality management
  • Module 8: Operational risk management strategy

Taught by

Jacques Rousseau

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