TERT Basic Course

This online course is intended to provide guidance to 9-1-1 operators, call takers, and dispatchers on what to expect when being deployed to a disaster site. The learner must achieve a minimum passing score of 75% on final knowledge assessments or demonstrate mastery on performance assessments or research assignments to earn the IACET CEU.

Primary Audience

Emergency management communications personnel

Prerequisites

IS 0100.c, Introduction to the Incident Command System, ICS 100; and IS 0700.b, National Incident Management System, An Introduction

Syllabus

Recognize the importance of adequate preparation in deploying to a disaster area.
Mentally prepare for deployment to a disaster area.
Physically prepare for deployment to a disaster area.
Describe the role of interpersonal communication in a disaster area.
Prepare to work as a telecommunicator in a disaster area.