Diversity Leadership for Everyone

Alignor via Coursera Specialization

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Overview

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This Specialization is well suited for managers, leaders, team members and others who work in diverse environments that require effective teamwork and communication with a wide array of stakeholders, both inside and outside your organization. In this Specialization, you will encounter practical, engaging relationship labs in which you must navigate challenging interactions with animated characters who represent a diverse range of perspectives, roles and interests. You will receive instant, practical feedback on your approaches to these interactions, including whether your approaches tend to be passive, aggressive or appropriately assertive.

Syllabus

Course 1: Leading Diverse Teams
Course 2: Giving and Receiving Feedback in a Diverse Environment
Course 3: Dealing With External Stakeholders In A Diverse Environment

Courses

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8 hours 4 minutes
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This course is the first of a series that will enable you to become an effective leader and advocate, both within and outside your organization, on issues related to diversity, equity and inclusion. In this course, you’ll explore how to engage members of your organization in important and challenging conversations. You’ll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests. The simulations cover a wide range of situations in which issues of diversity, equity and inclusion may arise. Complementing compliance training, this course offers a safe space to practice difficult conversations and explore diverging viewpoints. By the end of this course, you’ll be able to: • Engage others in important conversations about issues related to diversity, equity and inclusion • Understand the perspectives of others and find common ground • Manage conflicts that arise among team members • Facilitate collaboration among diverse team members • Make decisions that meet organizational objectives and satisfy people’s interests
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11 hours 6 minutes
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This course is the second of a series that will enable you to become an effective leader and advocate, both within and outside your organization, on issues related to diversity, equity and inclusion. In this course, you’ll explore various approaches to giving feedback and receiving feedback. Whether you are giving feedback about a colleague’s work performance or receiving feedback from your friends, this learning journey will help you hone your skills and practice the most effective ways to handle these often difficult conversations. You’ll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests. The simulations cover a wide range of situations in which issues related to giving and receiving feedback may arise, providing a safe space to practice difficult conversations and explore diverging perspectives. By the end of this course, you’ll be able to: • Initiate conversations to give feedback when needed • Communicate gaps between expectations and behavior • Propose paths forward to improve performance and relationships • Ask for feedback when you may not have met expectations • Explore ways to improve performance and relationships • Correct mischaracterizations of behavior or performance • Manage emotions and avoid unnecessary conflict The intended audience for this course is leaders, managers, team leads, team members, HR professionals, and others who interact in a team environment. The prerequisites for this course include experience interacting in a team environment, and any relevant experience either giving or receiving feedback to or from others.
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9 hours 59 minutes
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This course is the third of a series that will help you become an effective leader and advocate, both within and outside your organization, on issues related to diversity, equity and inclusion. In this course, you’ll explore various approaches to interacting with stakeholders who represent perspectives outside your own organization and/or perspective. Whether you are dealing with sales interactions, personal interactions or other difficult situations, you’ll be able to practice and hone your skills for engaging external stakeholders, at work and beyond. You’ll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests. The simulations cover a wide range of situations in where you must deal with external stakeholders, providing a safe space to practice difficult conversations and explore diverging perspectives. By the end of this course, you’ll be able to: • Confirm your assumptions about the interests of others • Ask key questions to figure out people’s underlying interests • Target your communication to the interests of external stakeholders • Anticipate, acknowledge, and handle the objections of external stakeholders • Communicate “cautionary tales” to objecting stakeholders, if necessary • Influence the decision-making of external stakeholders The intended audience for this course is leaders, managers, team leads, team members, HR professionals, and others who interact in a team environment. The prerequisites for this course include experience interacting in a team environment, and any relevant experience either giving or receiving feedback to or from others.