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Build a customer-support assistant step-by-step with Google’s Agent Development Kit (ADK).
Build a customer-support assistant step-by-step with Google’s Agent Development Kit: start from a one-line greeting bot, then add tools for FAQ look-ups, policy guardrails for safety, and multi-agent delegation for complex queries. Throughout the course, you’ll wire up Gemini, call external APIs, and orchestrate specialist sub-agents, focusing on hands-on agent design.
The videos contain live transcripts you can reveal by clicking "Show transcript" at the bottom left of the videos.
The course glossary can be found on the right in the resources section.
To obtain CPE credits you need to complete the course and reach a score of 70% on the qualified assessment. You can navigate to the assessment by clicking on the CPE credits callout on the right.
Build a customer-support assistant step-by-step with Google’s Agent Development Kit: start from a one-line greeting bot, then add tools for FAQ look-ups, policy guardrails for safety, and multi-agent delegation for complex queries. Throughout the course, you’ll wire up Gemini, call external APIs, and orchestrate specialist sub-agents, focusing on hands-on agent design.
The videos contain live transcripts you can reveal by clicking "Show transcript" at the bottom left of the videos.
The course glossary can be found on the right in the resources section.
To obtain CPE credits you need to complete the course and reach a score of 70% on the qualified assessment. You can navigate to the assessment by clicking on the CPE credits callout on the right.
