Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Workplace Automation with Generative AI

via Coursera

Go to class Write review

Details

Go to class

Provider

Coursera
Pricing

Paid Course
Languages

English
Certificate

Certificate Available
Effort

6 weeks, 1 hour a week
Sessions

Self-Paced
Level

Beginner
Subtitles

English

Found in

Overview

Google, IBM & Meta Certificates – 40% Off

One plan covers every Professional Certificate on Coursera.

Unlock All Certificates

By completing this course, you will master the elite skill of transforming generative AI from a conversational novelty into a reliable, scalable operational asset. You will learn to architect programmatic multi-phase prompts, eliminate data hallucinations with strict closed-world guardrails, and build custom autonomous AI agents—such as Claude Projects, Gemini Gems, and Custom GPTs—that seamlessly automate repetitive corporate workflows. What makes this course completely unique is its ruthless focus on institutional-grade, hands-on automation. Instead of exploring basic chat tricks, you will step into the shoes of a Lead Enterprise Automation Architect to build real, production-ready systems. From automating complex data extraction to deploying autonomous candidate screening and code review bots, you will bridge the gap between quick AI prompts and enterprise-grade business processes. Whether you are an operational leader looking to eliminate workplace bottlenecks or an ambitious professional scaling your daily output, this curriculum provides a structured treasure trove of practical techniques. You will walk away with a personalized suite of custom AI agents designed to handle your team's heaviest technical debt, freeing your time for high-value strategic execution. Try these methodologies, launch your custom agents, and radically change how your organization operates.

Syllabus

Introduction to Generative AI & Effective Prompting

This module introduces the core mechanics of generative AI and the fundamental principles of crafting clear, context-aware professional prompts.

Advanced Prompting Techniques for Daily Tasks

This module focuses on techniques for transforming chaotic, unformatted workplace text into clean, standardized tabular data and structured formats.

Introduction to AI Agents

This module covers the automation of complex, repetitive communication channels, including email drafts and meeting summaries, using advanced priming techniques.

Building Agents for Document and Knowledge Management

This module explores how to build and maintain structured internal documentation and knowledge bases that AI agents can seamlessly reference without hallucinating.

Automating Repetitive Workflows with Agents

This module teaches how to combine system instructions, strict guardrails, and knowledge bases to deploy autonomous, custom AI agents for operational workflows.

Agent Security & Course Wrap-Up

This final module guides you through the end-to-end development and real-world deployment of a fully autonomous corporate AI agent tailored to your organization's needs.