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Coursera

Generative AI: Tools, Techniques, and Applications

via Coursera

Overview

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This course delves into the world of generative AI, covering essential models, prompt engineering, and practical uses across popular platforms. Learn how to harness generative AI tools for content creation, data analysis, business solutions, and organizational transformation. Through this course, learners will gain hands-on experience with leading platforms such as ChatGPT and Microsoft Copilot, mastering advanced prompting techniques and understanding how to integrate generative AI into various business, educational, and creative settings. You will develop the skills to use AI tools confidently while discovering their impact on modern workflows. What sets this course apart is its focus on actionable insights, blending foundational theory with real-world applications. Practical examples ensure learners are equipped to leverage AI for a wide range of use cases, from business process automation to creative content generation. This course is designed for professionals and aspiring leaders who want to stay ahead of the curve in the AI-driven landscape. A basic understanding of technology and business concepts will help you make the most of the course. This course is part two of a three-course Specialization designed to provide a comprehensive learning pathway in this subject area. While it delivers standalone value and practical skills, learners seeking a more integrated and in-depth progression may benefit from completing the full Specialization. From Artificial Intelligence All-in-One For Dummies Copyright © 2025 by John Wiley & Sons, Inc. All rights reserved, including rights for text and data mining and training of artificial technologies or similar technologies. Used by arrangement with John Wiley & Sons, Inc.

Syllabus

  • Mapping the Lay of the Generative AI Land
    • This module introduces the foundational concepts of generative AI, including its core functions, practical applications, and unique quirks. Learners will explore how generative AI differs from virtual assistants, examine common misconceptions, and discover real-world use cases. By the end, you'll have a clear understanding of how generative AI operates and its impact on various industries.
  • Introducing the Art of Prompt Engineering
    • This module introduces the foundational principles of prompt engineering for generative AI, guiding learners through structured techniques to craft effective prompts. Learners will discover how prompts influence AI-generated responses and gain practical tips to optimize their interactions with GenAI tools.
  • Navigating the Evolving Landscape of GenAI
    • This module guides learners through the dynamic world of generative AI, focusing on how to identify leading providers, assess integration challenges, and prepare for the future with autonomous AI agents. Learners will gain practical strategies for evaluating GenAI solutions and fostering continuous learning in this rapidly evolving field.
  • Introducing ChatGPT
    • This module introduces learners to the fundamentals of ChatGPT, including its underlying technology, user interface, and available model options. You will gain hands-on familiarity with navigating ChatGPT and understanding its core features for effective use.
  • Getting Started with Microsoft Copilot
    • This module introduces learners to Microsoft Copilot, detailing its integration with Microsoft 365 apps, core features, and limitations. You will also learn how to access Copilot, including a step-by-step guide to signing up for a Microsoft account. By the end, you'll be equipped to make informed decisions about adopting AI-powered chatbots in your workflow.
  • Learning Advanced Prompting
    • This module delves into advanced prompting strategies for generative AI, focusing on techniques such as memory management and temperature adjustments. Learners will discover how to structure and supplement prompts with targeted data to influence AI outputs and achieve desired results. Practical guidance is provided for leveraging memory features and tuning model creativity for specific use cases.
  • Applying GenAI in Practical Scenarios
    • This module guides learners through practical applications of Generative AI for content creation, including drafting, enhancing writing, generating visuals, and solving creative challenges. Participants will discover how to collaborate effectively with GenAI tools to boost productivity and creativity across various domains.
  • Crunching the Numbers with Copilot
    • This module guides learners through leveraging Microsoft Copilot in Excel to streamline data analysis tasks, including sourcing data, enhancing dataset clarity, automating analysis, and visualizing results. Participants will gain practical skills in using Copilot to manipulate, analyze, and present both structured and unstructured data for actionable insights.
  • Presenting with Copilot
    • This module introduces learners to AI-powered tools in PowerPoint, focusing on how Copilot and Designer can streamline content creation, enhance slide design, and organize presentations. Learners will discover practical strategies for evaluating AI-generated slides, prompting for effective visuals, and refining presentations to better engage audiences.
  • Meeting and Collaborating with Copilot
    • This module introduces learners to leveraging Microsoft Teams and Copilot for more effective virtual meetings. You will discover how to plan, manage, and summarize meetings using AI-powered tools to boost collaboration and productivity in remote work settings.
  • Working with AI in a Roundup of Business Disciplines
    • This module examines how generative AI is transforming key business functions such as marketing, HR, legal, journalism, and finance. Learners will discover practical applications, best practices, and potential pitfalls of using AI tools across various professional contexts. By the end, you'll be equipped to leverage GenAI effectively and responsibly in your own discipline.
  • Managing AI Adoption and Change in Your Organization
    • This module guides learners through the process of leading successful AI adoption in organizations by leveraging structured change management, creating actionable roadmaps, and addressing employee resistance. Learners will explore psychological models of transition and discover practical strategies for supporting teams during technological change.
  • Using AI for Ideation and Planning
    • This module examines how artificial intelligence can be leveraged to enhance creative ideation and streamline the development of marketing strategies. Learners will explore the phenomenon of AI hallucinations, practical steps for AI-assisted brainstorming, and a variety of AI-powered ideation tools. By the end, participants will be equipped to thoughtfully integrate AI into their own creative and planning processes.
  • Managing and Writing Emails with AI
    • This module introduces learners to leveraging AI tools like Copilot within Microsoft Outlook to enhance email management and composition. You will discover how to draft, summarize, and refine emails using AI-driven features, including prompt generation and coaching. By the end, you'll be equipped to streamline your email workflow and improve communication effectiveness.
  • Developing Creative Assets
    • This module introduces learners to the practical use of generative AI tools for creating and enhancing marketing assets. You will discover structured approaches for integrating AI into creative workflows, explore ethical considerations, and learn how to automate and optimize asset production for maximum impact.
  • Producing Long-Form Content
    • This module examines how Generative AI can support the creation of long-form content, from academic publications to professional documents. Learners will discover strategies for leveraging AI to streamline research, structure projects, integrate citations, and maintain depth and quality in their writing.
  • Search Engine Optimization (SEO) in the AI Era
    • This module explores how artificial intelligence is transforming SEO strategies, from personalized search experiences to AI-powered content optimization and link building. Learners will discover practical ways to leverage AI tools to enhance website visibility and user experience in the evolving digital landscape.
  • Fine-Tuning Content with Localization and Translation
    • This module explores how artificial intelligence enhances the localization and translation process, enabling content creators to effectively reach global audiences. Learners will discover the role of multilingual large language models, evaluate various AI-powered tools, and learn best practices for ensuring quality and cultural relevance in translated content.
  • Relying on AI to Improve Human Interaction
    • This module examines how artificial intelligence can enhance human communication by automating language translation, supporting idea exchange, and leveraging multimedia tools. Learners will discover practical applications of AI that improve sensory perception and facilitate more effective knowledge sharing.
  • Using AI to Address Medical Needs
    • This module examines how artificial intelligence is transforming healthcare through innovations such as remote monitoring, AI-enabled prosthetics, robotic surgery, and automated diagnostics. Learners will discover how these technologies improve efficiency, support medical professionals, and address diverse patient needs.
  • Leveraging AI in Education
    • This module examines the transformative impact of generative AI on education, highlighting how AI tools can enhance teaching efficiency, personalize learning experiences, and support both general and special education needs. Learners will explore shifts in educational structures, innovative teaching models, and practical strategies for integrating AI to benefit educators and students alike.
  • Using GenAI in the Real World
    • This module explores how generative AI tools are transforming everyday routines, information retrieval, and decision-making. Learners will examine the shift from traditional search to AI-powered knowledge assistants, consider the cognitive impacts of GenAI, and reflect on the importance of maintaining diverse perspectives.
  • Financial Planning and Other Money Matters
    • This module explores how artificial intelligence can support effective financial planning, including budgeting, debt management, and setting long-term financial goals. Learners will gain practical strategies for assessing their financial situation and using AI tools to optimize their money management.
  • Retirement and Estate Planning
    • This module introduces how artificial intelligence can streamline both retirement and estate planning, making complex financial decisions more manageable. Learners will discover practical strategies, helpful checklists, and AI-powered prompts to guide their planning process. The module also addresses key considerations for managing assets and preparing essential documents.

Taught by

Wiley Skills Network

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