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Coursera

CompTIA Tech+

via Coursera

Overview

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Learning Outcomes By the end of this course, learners will be able to identify and explain core computing concepts, configure and manage common hardware and software, navigate operating systems and applications, set up basic networks and mobile devices, apply foundational security practices, and use systematic troubleshooting methods to resolve everyday IT issues. Course Description CompTIA Tech+ (FC0‑U71) is a practical, beginner‑friendly introduction to the essential IT skills everyone needs in today’s digital world. This course walks learners through how computers, mobile devices, and networks actually work—covering hardware, operating systems, applications, data storage, networking, security, and troubleshooting in clear, real‑world terms. Learners benefit by gaining confidence with everyday technology, whether they are starting an IT career, preparing for the CompTIA Tech+ certification, or simply want to better understand the devices and systems they use at work and home. The course emphasizes hands‑on concepts like configuring PCs and mobile devices, managing files and applications, understanding cloud and AI basics, recognizing security threats, and solving common technical problems. What makes this course unique is its accessible, plain‑English teaching style combined with comprehensive coverage, from binary and hardware fundamentals all the way to databases, programming concepts, and modern security awareness, delivered by experienced instructors focused on real‑world understanding, not just theory.

Syllabus

  • How People Use Computers
    • This chapter introduces the foundations of cloud computing—from core definitions, service and deployment models, and key provider terminology to the role of DevOps in modern cloud solutions.
  • System Hardware
    • This chapter explores how computers work by covering binary and number systems, digital storage units, core hardware components like CPUs and motherboards, electrical fundamentals, memory types, ergonomics, and the complete process of setting up and personalizing a new PC.
  • Device Ports and Peripherals
    • This chapter explores how computers expand their capabilities through ports, connectors, wireless technologies, and a wide range of input/output devices, ending with a transition into modern Internet appliances.
  • Data Storage and Sharing
  • Understanding Operating System
    • This chapter explores how operating systems work by covering their core functions, interface elements across major platforms, the fundamentals of virtualization, and key differences among common OS versions including Windows and macOS.
  • Managing Files
    • This chapter covers essential file management skills—from organizing and manipulating files to backing up data—and concludes with an introduction to cloud computing concepts and deployment models.
  • Using and Managing Application Software
    • This chapter explores the world of software by examining different types of applications, their lifecycle, file extensions, key productivity and communication tools, browser settings, and the growing role of AI in everyday computing.
  • Setting Up and Configuring a Mobile Device
    • This chapter guides you through setting up and configuring tablets and mobile devices while helping you understand which types of mobile hardware are best suited for different needs.
  • Configuring Network and Internet Connectivity
    • This chapter builds essential networking knowledge by introducing key terminology, common network devices, options for high‑speed Internet, SOHO router setup, and practical methods for sharing printers on a home network.
  • Network Security Concepts
    • This chapter strengthens core security awareness by covering common network threats, encryption basics, AAA principles, and practical habits for staying safe online and on public networks.
  • Behavioral Security
    • This chapter builds essential security awareness by covering safe behavior, strong password practices, advanced threats like phishing and malware, how to recognize malicious sites or attachments, and how to stay protected when using public Internet access.
  • IT Troubleshooting
    • This chapter introduces a practical troubleshooting methodology, reinforces it with real‑world examples, and guides learners through the full set of foundational techniques for diagnosing and resolving common technology issues.
  • Understanding Databases
    • This chapter builds a foundational understanding of data and databases by explaining why databases matter, how relational structures work, and how increasingly advanced tools and concepts support efficient information storage and querying.
  • Developing and Implementing Software
    • This chapter introduces the fundamentals of programming by exploring major languages, core development concepts, essential coding building blocks, and key structures like arrays, functions, and interpreted languages.
  • Course Assessment
    • Final graded assessment

Taught by

Richard Chapman

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