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Coursera

Leadership and Management in Health and Social Care

via Coursera

Overview

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Strong leadership and effective management are essential for delivering high-quality health and social care services. This course explores the principles, strategies, and supervisory practices needed to lead teams, manage services, and support positive outcomes in care environments, with a particular focus on services for older people. Learners will develop practical leadership capabilities including self-leadership, workforce management, strategic planning, collaborative working, and budget management. The course also provides insight into supervision techniques, service commissioning, and evaluating the impact of leadership programmes to improve organisational performance and care delivery. Combining leadership theory with real-world health and social care applications, the course equips learners with actionable strategies for managing teams and navigating complex care environments. Practical examples and sector-focused perspectives help bridge the gap between management concepts and day-to-day leadership responsibilities. This course is designed for current or aspiring managers, supervisors, team leaders, and healthcare or social care professionals seeking to strengthen their leadership effectiveness. A basic understanding of health or social care settings will be beneficial, though no advanced management experience is required. This course is based on the book, Effective Leadership, Management and Supervision in Health and Social Care, by, Richard Field, and Keith Brown. Copyright ©2020 by Sage Publications Limited. All rights reserved, including rights for text and data mining and training of artificial technologies or similar technologies. Published by Sage Publications Limited, London. Used by arrangement with Sage Publications Limited.

Syllabus

  • Context
    • This module explores the current landscape of health and social care, focusing on the challenges and pressures faced by managers and leaders. Learners will analyze financial constraints, increasing demand, and opportunities for improvement within the sector. By understanding these dynamics, participants will be better equipped to navigate and lead in complex care environments.
  • Leading Services and Care for Older People
    • This module explores the demographic shifts impacting older populations, the challenges of ageism, and the complexities of providing quality care for older adults. Learners will examine real-world scenarios, reflect on service priorities, and discover asset-based approaches to enhance care outcomes.
  • Self-Leadership
    • This module delves into the principles and practices of self-leadership, emphasizing the importance of self-awareness, state of mind, and effective communication. Learners will explore how self-leadership influences both personal growth and the ability to lead others within modern, collaborative structures. By examining key facets such as social awareness and relationship management, participants will gain practical strategies to enhance their leadership impact.
  • Developing Your Leadership Style
    • This module guides learners through the process of increasing self-awareness and adaptability to develop a personal leadership style. Through case studies and practical frameworks, you will explore how individual preferences, habits, and attitudes impact team dynamics and leadership effectiveness. By the end, you will be equipped to articulate your own leadership approach and adapt it to diverse group settings.
  • Supervision
    • This module delves into the principles and practices of supervision within professional settings, highlighting its impact on staff development, service quality, and organizational effectiveness. Learners will compare supervision with related disciplines, explore effective supervisory conversations, and understand the importance of contracting and critical reflection.
  • Leading Successful Teams in Health and Social Care
    • This module delves into essential leadership skills for health and social care teams, emphasizing professional resilience, psychological contracts, and strategies for overcoming common challenges. Learners will explore how to foster supportive environments, build effective networks, and enhance both individual and collective team resilience.
  • Strategic Thinking, Commissioning and Planning
    • This module introduces the principles of strategic thinking, commissioning, and planning to improve organizational outcomes. Learners will explore tools such as SWOT analysis and environmental scanning, and examine how to align services with evolving opportunities and threats. The module also covers the planning process and its role in achieving sustainable performance.
  • Effective Budget Management
    • This module guides learners through the essentials of planning, preparing, and controlling budgets within organizations. You will explore different types of budget responsibilities, learn practical methods for budget preparation, and discover techniques for effective budget monitoring and control. Real-world examples will help you apply these concepts to manage financial resources efficiently.
  • Leading the Workforce for Health and Social Care Services for Older People
    • This module explores the unique workforce challenges in health and social care for older adults, focusing on essential skills, the impact of frailty, and strategies for supporting high-quality, integrated care. Learners will examine real-world scenarios, reflect on their roles, and consider approaches to reduce avoidable hospital admissions in care home settings.
  • Impact Evaluation of Leadership Programmes
    • This module guides learners through the principles and practices of evaluating the impact of leadership programmes. You will explore evaluation frameworks, logic models, and research designs to measure and assess programme effectiveness, using real-world examples and data analysis techniques.
  • Developing Collaborative Skills
    • This module examines the dynamics of collaboration, power, and influence within teams to improve relationship management and collective outcomes. Learners will explore real-world scenarios, reflect on their interpersonal preferences, and develop strategies for effective teamwork.
  • Further Key Theoretical Perspectives
    • This module explores the evolution of leadership and management theories, with a focus on their relevance and application in health and social care settings. Learners will examine influential theories such as the Hawthorne experiments, Maslow's hierarchy of needs, Theory X and Theory Y, Herzberg's motivation theory, and situational leadership. The module also encourages reflection on how these theories inform both individual and collective leadership practices.

Taught by

Sage Instructors

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