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Coursera

Remove Process Bottlenecks

Coursera via Coursera

Overview

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Ready to eliminate the workflow frustrations that slow your team down? This Short Course was created to help project managers accomplish systematic bottleneck removal and process optimization through strategic automation. By completing this course, you'll master workflow mapping techniques, implement smart automation solutions, and measure tangible improvements that boost team productivity. You'll learn to identify handoff delays, engineer efficient processes, and deploy AI-powered notifications that streamline collaboration. By the end of this course, you will be able to: Map existing workflows and identify two critical handoff delays Re-engineer process sections to eliminate bottlenecks and improve flow Measure lead-time reduction and document ≥10% improvement Add automation that instantly connects development and QA teams Track cycle time improvements and report ≥12% reduction in handoffs This course is unique because it combines practical workflow analysis with AI-powered automation solutions, giving you both the strategic insight and technical tools to transform team efficiency. To be successful in this project, you should have a background in basic project management tools and team collaboration processes.

Syllabus

  • Module 1: Workflow Optimization - Foundation
    • Learners will map existing workflows and identify handoff delays to establish baseline metrics for process improvement.
  • Module 2: Automation & AI Integration - Core Application
    • Learners will implement automation solutions and measure process improvements to achieve quantifiable reductions in lead times and handoff delays.

Taught by

Hurix Digital

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