A+ Core 2 V15 - Pearson Cert Prep: Unit 4

Overview

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This course covers best practices for documentation, change management, disaster recovery, and workplace safety. The course also covers environmental controls, incident response, software licensing, and handling regulated data. It introduces scripting in Windows and Linux, and covers remote access and basic artificial intelligence concepts. Lessons are designed to give build practical skills and confidence to handle a variety of IT challenges.

Syllabus

A+ Core 2 V15 - Pearson Cert Prep: Unit 4

In this module, you will explore a broad range of operational procedures and foundational concepts. You’ll start by learning about documentation in the workplace, followed by change management procedures. You’ll then examine disaster prevention and recovery, safety procedures, and environmental impacts and controls. Next, you’ll cover the basics of incident response, licensing, and regulated data, as well as communication and professionalism. You’ll shift back to the technical side with an introduction to basic scripting and remote access technologies, and even touch on some rudimentary artificial intelligence. To finish the module, you’ll review tips, techniques, and example questions to help you prepare for the exam.