Leadership & Management

This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this comprehensive course on leadership and management, you will gain essential insights into leading and managing teams effectively. You will explore key concepts such as trust-building, leadership styles, and operational management, all while understanding the distinction between leadership and management. By the end of this course, you'll be prepared to apply these principles to real-world situations, leading with confidence and consistency. The course begins with a deep dive into what it means to be an effective role model, evaluating consistency in leadership, and learning how to manage former peers. You’ll explore frameworks such as Maslow’s Hierarchy and Lencioni's Five Dysfunctions of a Team to understand what motivates employees and how to build strong team dynamics. Through this journey, you'll assess your leadership and managerial styles and refine your approach based on your strengths and weaknesses. Further, you’ll learn critical management techniques, such as managing employee absences and making crucial business decisions. With an emphasis on organizational culture, strategy, and ethics, you will be equipped with the tools to steer teams toward success. Understanding the roles of customers, stakeholders, and operational models will also help you deliver value to your organization. This course is ideal for individuals who aspire to develop their leadership and management capabilities, particularly those in management roles or aiming to step into one. There are no prerequisites, but some prior exposure to management or leadership concepts will be beneficial. The course is designed for both aspiring leaders and experienced managers looking to refine their skills.