Handling Security Incidents Across Domains

Overview

Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. This comprehensive course equips participants with the knowledge and skills needed to effectively handle security incidents across various domains. Designed for incident handlers and responders (IH&R teams), it offers a structured approach to mastering digital evidence, malware handling, email security, and network security. The journey begins with an in-depth exploration of digital evidence collection and forensics. You'll learn about the principles of first response, volatile and static evidence collection, and the nuances of anti-forensics. Practical guidance from experts ensures you're prepared to manage the complexities of incident handling. As you progress, you'll delve into malware incident handling, covering preparation, detection, containment, eradication, and recovery. Email security incidents are addressed in a focused section that highlights preparation and first-response strategies. Finally, the course provides robust coverage of network security incidents, including unauthorized access, inappropriate usage, denial-of-service, and wireless network challenges. This course is perfect for security professionals, IT administrators, and aspiring incident responders looking to enhance their skills in cyber defense. While foundational knowledge of IT and cybersecurity is recommended, the course's intermediate difficulty ensures accessibility to learners with a basic understanding of security concepts.

Syllabus

Digital Evidence and Forensics

In this module, we will explore the fundamental principles of digital forensics, focusing on the IH&R team’s role in collecting and preserving evidence during security incidents. From first-response techniques to the complexities of data acquisition and volatile evidence management, this section equips learners with practical skills and knowledge essential for handling evidence in a secure and systematic manner.

Malware Incident Handling

In this module, we will navigate the lifecycle of malware incident handling, providing a deep dive into preparation, detection, containment, eradication, and recovery. Through expert guidance, learners will acquire actionable insights to protect organizational assets and enhance their IH&R team's readiness to tackle malware incidents with precision.

Email Security Incident Handling

In this module, we will focus on strategies for handling email security incidents, including preparation and response tactics tailored to the IH&R team. Learners will gain a thorough understanding of how to mitigate risks and address threats arising from email-based attacks.

Network Security Incident Handling

In this module, we will delve into the multifaceted domain of network security incident handling. By examining preparation, detection, and response strategies, learners will gain insights into managing incidents like unauthorized access, inappropriate usage, denial-of-service attacks, and wireless network vulnerabilities, enhancing their ability to protect organizational networks effectively.