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Microsoft

Building intelligent agent workflows

Microsoft via Coursera

Overview

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Advance your AI development skills by building intelligent agent workflows and enterprise-ready AI systems using Microsoft Azure. This hands-on course focuses on creating context-aware AI agents, integrating multiple AI services, and orchestrating automated workflows for real-world healthcare scenarios. You’ll begin by exploring Azure AI services and learning how to design safe, reliable AI agents for sensitive environments. Using Azure AI Foundry, Azure Functions, and Logic Apps, you’ll develop healthcare-focused AI assistants that combine language understanding, search, translation, speech, and workflow automation capabilities. The course also introduces advanced conversation management techniques, contextual memory strategies, and Retrieval-Augmented Generation (RAG) integrations to improve agent intelligence and response quality. As you progress, you’ll move from UI-based development to programmatic orchestration, connecting agents with external APIs, custom tools, and enterprise workflows. You’ll also learn testing, deployment, and automation strategies used in production AI systems, including workflow approvals, error handling, and compliance-aware development practices. By the end of this course, you’ll be able to build sophisticated AI agent workflows that integrate Azure AI services, automation tools, and custom orchestration strategies for enterprise applications.

Syllabus

  • Azure AI services integration
    • Specialize your agent development skills by creating a medical information assistant with appropriate safety boundaries and compliance considerations. You'll explore the full Azure AI Services ecosystem, test healthcare-specific implementations, and develop a strategic approach to service selection based on domain requirements.
  • Advanced language understanding
    • Learn about sophisticated language processing by implementing medical terminology understanding, context-aware conversations, and intelligent information retrieval. You'll configure intent recognition for symptoms and procedures, maintain conversation context across interactions, and integrate Azure AI Search while understanding the limitations of UI-based approaches.
  • Advanced agent orchestration and programmatic development
    • Transition from visual development to code as you implement Azure Functions for complex agent behaviors and external API integrations. You'll build custom medical tools for symptom analysis and drug lookups, orchestrate multi-step workflows, and understand when programmatic development becomes essential for advanced capabilities.
  • Production workflows and testing
    • Implement automation using Logic Apps for patient intake workflows and approval processes with proper error handling. You'll create reliable systems with human oversight, build comprehensive test suites for healthcare scenarios, and understand the testing requirements unique to production AI systems.

Taught by

Microsoft

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