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Coursera

Market Research Data: Dashboards and Storytelling

Coursera via Coursera

Overview

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You will master practical visualization skills, professional dashboard-building practices, and the persuasive storytelling techniques needed to turn complex analytics into decision-ready products for stakeholders. This combined course covers rigorous chart selection logic, visual design principles (color theory, purposeful annotation, and layout hierarchy), and hands-on Power BI techniques—including Power Query for blending multi-source data and DAX for complex calculations. You will learn to map analytic questions to effective visual encodings, test dashboard usability with simple heuristics, and iterate designs based on stakeholder feedback. The course also bridges the gap between data and action by teaching you to automate report snapshots and validate metrics against source data, ensuring your narratives remain accurate and repeatable. Labs guide you through importing survey and transactional data, building drill-through pages for deep-dive analysis, and producing usability reports. You will conclude the course by producing a portfolio-ready Power BI dashboard and an executive "Strategy Deck," demonstrating your ability to convert raw, complex datasets into intuitive visual narratives that drive organizational decision-making.

Syllabus

  • Charts: Visualize Data Like a Pro
    • This module builds foundational data visualization skills for professionals. You'll move from guesswork to confidently selecting the right chart—comparison, composition, distribution, or relationship—to suit your specific message. Beyond selection, you'll master refinement. Learn to apply design principles that transform cluttered graphs into impactful visuals by using effective titles, strategic color, and removing "chart junk." By the end, you won't just create charts; you'll design compelling, clear visual stories that your audience understands at a glance—a vital skill for any data-driven role.
  • Design Impactful Dashboards: Visualize and Evaluate Data
    • This module builds sophisticated dashboard design capabilities for market research professionals, moving beyond basic charts to create tools that drive decisions. You will master usability testing to ensure dashboards are intuitive and integrate disparate data from CRMs and web analytics into a unified performance view. Using browser-based environments, you'll focus on dashboard architecture and user-centered design. You will establish usability goals, conduct peer reviews, and apply iterative processes to refine your work. Ultimately, you'll gain the skills to build interactive dashboards that enable stakeholders to explore data dynamically and make confident, data-driven decisions.
  • Visualize and Analyze Survey Data with Power BI
    • This module is a lifeline for market research professionals drowning in spreadsheets. It builds essential Power BI skills to transform survey data into compelling visual stories. You'll master the interface and core techniques for creating clear, insightful visualizations that drive business decisions. Through hands-on application with real-world data, you'll navigate Report, Data, and Model views to manage the full workflow—from preparation to collaborative review. You will learn to transform raw results into interactive charts, import structured data, and publish reports to shared workspaces. This is your first step toward mastering business intelligence and revealing actionable, at-a-glance insights.
  • Insightful Reports and Presentations
    • This module builds essential document creation skills for market research professionals. You will develop a strong understanding of report structure conventions and master techniques for creating standardized presentation slides. Through practical exercises, you will build the communication skills needed to present research findings in clear, professional formats that meet organizational standards. By the end of this module, you will be able to confidently structure formal reports and design impactful, on-brand presentations that make your data and insights shine.
  • Automate, Validate, and Deliver Insightful Reports
    • This module provides essential skills for building sophisticated, reliable reporting workflows. You'll progress from manual tasks to creating fully automated distribution systems that deliver timely insights. You will master data validation, learning to systematically verify metric accuracy against source data to ensure absolute trust in your reporting. Through hands-on activities, you'll implement efficient processes, from scheduled delivery to documenting discrepancies. This toolkit enhances reliability by mastering automation and validation. Ultimately, you'll transform your role from simply building reports to delivering trusted, actionable intelligence that drives confident, data-informed decision-making in any business setting.
  • Craft Compelling Slides: Tell Your Story
    • The Craft Compelling Slides module helps professionals transform complex findings into clear stories that drive action. You'll move beyond dense visuals to master three core skills: crafting message-driven headlines, aligning content with powerful evidence, and scripting concise data narratives. Through hands-on activities, you'll learn to distill a slide's single most important takeaway into an instant headline. You'll evaluate the logic between headlines and visuals, ensuring arguments are persuasive. Finally, you'll script narratives explaining why data matters. This module equips you to stop presenting data and start telling stories, making you a persuasive communicator for time-constrained stakeholders.
  • Craft Compelling Narratives: Impactful Storytelling
    • This module helps professionals move from presenting data to telling data-driven stories that influence executive decisions. You'll learn a systematic process to analyze audience needs and distill complex findings into core insights linked to strategic objectives. Here, "compelling" means explaining reasoning and implications logically, rather than using emotion. Through hands-on activities, you'll structure story arcs that frame business problems and present findings as solutions. You will refine presentation flow using feedback to ensure engagement and alignment. Ultimately, you'll transform raw data into a strategic tool that drives action and secures executive buy-in.
  • Integrated Dashboard and Executive Strategy Deck
    • This project challenges you to synthesize market analysis and forecasting skills into a defensible, data-driven market entry recommendation. You will transform raw data into a complete business case by sourcing and vetting information, performing a time-series forecast, and prioritizing trends using a structured scoring model. The project culminates in a portfolio-ready package, including a Market Entry Brief, a detailed Forecast File, and a one-slide Decision Summary for stakeholders. This project equips you to move beyond analysis to deliver concise, evidence-led strategic advice—transforming complex data into a clear Go, Delay, or No-Go business decision.

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