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Coursera

Introduction to Generative AI in Human Resources

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Overview

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The "Introduction to Generative AI in Human Resources" course is designed to provide you with a foundational understanding of how cutting-edge AI technologies are transforming the field of human resources. As the role of HR continues to evolve, leveraging generative AI presents exciting opportunities for professionals to enhance recruitment, employee engagement, and overall organizational efficiency. This course will demystify the complex world of AI, making it accessible and applicable to HR professionals, business leaders, and those interested in learning more about the intersection of AI and human resources. By the end of this 3-hour course, you will be able to: LO1: Explain Generative AI's potential to drive efficiency and innovation in HR functions. LO2: Identify real-world applications of Generative AI within recruitment and talent management. LO3: Evaluate the impact of Generative AI on HR processes and employee engagement. LO4: Analyze the ethical considerations of using Generative AI in HR, including bias and data privacy issues. Throughout the course, you will explore key concepts related to generative AI, including its core functionality, potential applications, and the ethical considerations of using AI in HR practices. By understanding how generative AI works, learners will gain valuable insights into how this technology is revolutionizing recruitment, talent management, and employee engagement strategies.

Syllabus

  • Foundations of Generative AI in Human Resources
    • This module introduces you to the course and builds a conceptual foundation in Generative AI for Human Resources. You’ll begin by orienting yourself to the course structure and learning goals, then explore how Generative AI is reshaping HR functions such as recruitment, talent management, and employee engagement. Through introductory readings, videos, and guided dialogue, you’ll gain the essential context and understanding required to appreciate AI’s role in transforming HR efficiency and innovation.
  • Revolutionizing Recruitment with AI
    • This lesson delves into the specific applications of AI in recruitment, such as resume screening, candidate shortlisting, and chatbot interactions. You will explore practical examples of how AI can automate and enhance hiring processes, reducing bias, and improving recruitment outcomes.
  • Enhancing Employee Engagement with AI
    • In this lesson, you will explore how AI technologies can enhance employee experiences through personalized communication, onboarding, and continuous performance management. The lesson provides a practical look at how AI-driven tools can improve employee engagement and satisfaction within the workplace.
  • Navigating Ethical AI in HR Practices
    • This lesson tackles the ethical implications of using AI in HR, addressing key issues such as bias, fairness in hiring, and data privacy. Through real-world case studies, you will gain the skills to identify potential risks and develop strategies to mitigate these challenges, ensuring responsible AI implementation in HR practices.

Taught by

Ridhi Arora

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4.6 rating at Coursera based on 35 ratings

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