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University of Maryland, College Park

Innovation – Breaking Constraints with Great Solutions

University of Maryland, College Park via Coursera

Overview

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Understand the Principles of Innovation. Build the strategic thinking skills needed to understand competition, create customer value, and sustain an advantage in changing markets. This course introduces a practical, integrated approach to strategy: analyzing industry forces, choosing a competitive position, understanding the jobs customers are trying to accomplish, and aligning organizational activities to deliver and capture value. You will use frameworks such as the Five Forces model, competitive positioning, and jobs to be done to assess the pressures shaping an organization’s performance. Explore how rivalry, new entrants, substitutes, supplier power, and customer power affect profitability along with how firms can make deliberate choices about where and how to compete. Through examples from industries including airlines, retail, technology, consumer products, and higher education, you will examine the trade-offs behind high-end, mid-market, and price-sensitive positions. You will also learn how businesses differentiate through functionality, reliability, convenience, price, and a coherent system of activities rather than isolated features. Finally, the course examines the relationship between strategy and innovation. Learn to recognize when an organization should protect and refine its core strategic position, when changing industry conditions require adaptation, and when innovation can break the trade-offs that define existing competition. By the end, you will be prepared to evaluate strategic choices more clearly and apply customer-centered, value-focused thinking to real organizational challenges.

Syllabus

  • Innovation – Breaking Constraints with Great Solutions
    • Explore how industry forces shape a company’s growth, profitability, and long-term potential. Learn to assess industry-level performance differences, identify the forces that influence competition, and evaluate how managers can strengthen favorable conditions or mitigate competitive pressures.
  • Industry
    • Examine how the industry in which a company competes influences its growth, profitability, and long-term performance. Learners will explore industry forces and how managers can respond to constraints and opportunities strategically.
  • Position
    • Explore how organizations compete using the productivity frontier. Map products and services by performance and cost to see why strategy depends on making distinct trade-offs. Evaluate competitive positions, industry risk-and-return patterns, and real-world positioning decisions.
  • Differentiation
    • Explore customer-centric differentiation through the Jobs-to-be-Done framework. Learn how customer insights help organizations compete within the same strategic space by moving beyond traditional market segments to identify the circumstances and underlying “jobs” that drive customer choices.
  • Value
    • Explore how organizations create and capture value to achieve stronger financial performance. Learn how firms balance functionality, reliability, convenience, and price; make vertical-integration decisions; and use quality-focused differentiation and revenue growth to build a sustainable competitive advantage
  • Persistence and Change
    • Explore how organizations balance strategic focus, adaptation, and innovation to sustain competitive advantage as markets evolve.
  • Final Exam
    • Time to test your knowledge with a final exam covering all the material you have learned in the course

Taught by

Michael Raynor

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