Overview

The business world is increasingly becoming centered around the interaction of different teams, both within and outside the organization. The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively. To perform the job well, the manager must understand the different roles of everyone involved on the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface. In this course you will gain an understanding of the basic fundamentals of becoming an effective manager for your team. Before a law student is able to begin practicing law, the student must endure years of intense studying and be familiar with many different legal precedents in order to understand how the law works. A surgeon must attend medical school for several years and have an extensive knowledge of the human body before they can begin operating on patients. Similarly, a manager must have a thorough understanding of team dynamics and the principles that make the difference between success and failure before they can effectively manage a group of people. By examining effective methods of communication, problem solving, delegation, and motivation, you can prepare yourself to be an effective manager. Individuals taking this course may be business professionals who are either at the managerial level, or are interested in becoming team leaders. In this course, you will explore the fundamental concepts of effective management. You will: • Determine the roles that a manager must fill on a team, and explore the key areas of personal development. • Discover how to detect silent messages through body language and other means of nonverbal communication. You will also boost your listening skills through active listening. • Discover the stages of team development and how to motivate your team. Also, you'll examine the need for regular team meetings and how to resolve conflict. • Empower your workgroup through delegation and coaching, and optimize staff performance. • Discover ways of identifying problems and determining their root cause. You'll also explore techniques to identify and implement solutions effectively.

Syllabus

Developing as a Manager

Becoming an effective manager involves understanding the roles of everyone involved in the team. This includes your own role as manager, which may be the most critical of them all. In this lesson, you will identify the key roles you have to fill to effectively manage a team, as well as explore some of the key areas of development.

Communicating Successfully

In the previous lesson, you identified manager roles and discovered ways to manage your own development. Good communication skills can help you solidify the roles of other members of the team and accurately assess the wants or needs of other group members. In this lesson, you will explore ways to improve your verbal and nonverbal communication skills.

Cultivating Great Teams

In the previous lesson, you explored nonverbal communication, active listening, and assertiveness. Now, it's time to focus on building and running a team. In this lesson, you will explore the stages of team development and uncover the need for regular team meetings.

Empowering Your Workgroup

In the previous lesson, you discovered the five stages of team development, examined the purpose of holding regular team meetings, and explored methods of resolving conflict. Now you need to find ways to get more effectiveness and efficiency from your team. In this lesson, you will discover the power of delegation and coaching to expand upon the capabilities of your individual team members.

Creating Successful Solutions to Problems

In the previous lesson, you learned to develop team members through delegation and coaching and to optimize their performance by managing factors that affect their motivation. As a manager, you want to minimize or eliminate problems interfering with your team's performance. In this lesson, you will discover ways of identifying problems as soon as they occur, so that they can be addressed quickly and appropriately.