Cyber Incident Response: Triage, Containment & Recovery

When a cyber attack hits, the speed and structure of your response determines everything — how much damage is done, how quickly systems recover, and whether your organisation emerges stronger. Yet structured incident response remains one of the most underdeveloped capabilities in security teams worldwide. This course gives you a complete, operational incident response skillset — from the first alert through to post-incident learning. You'll begin with preparation: assessing your security landscape, establishing a Computer Security Incident Response Team (CSIRT), and developing crisis communication strategies for staff, leadership, stakeholders, and media. You'll then develop triage and analysis skills — distinguishing real incidents from noise, identifying early indicators of compromise, and analysing logs and alerts to assess the scale and impact of a breach. Moving from analysis to action, you'll apply containment strategies that isolate compromised systems while maintaining business continuity, and eradicate threats including malware and insider attacks. The final stage covers recovery, post-incident documentation, root cause analysis, and presenting lessons learned to executive audiences. Interactive role plays simulate real-world pressure: CSIRT activation, SOC manager briefings, live breach response, and leadership debriefs. Job skills taught: Incident Detection & Classification · CSIRT Management · Incident Triage & Analysis · Threat Containment · System Eradication & Recovery · Post-Incident Documentation · Post-Incident Review · Crisis Communication · SOC Operations · Security Resilience Features Coursera Coach, Dialogues and Role Plays - a smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course.