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Coursera

Agentic AI for Supplier Relationship Management

via Coursera

Overview

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Transform supplier relationship management with agentic AI, intelligent automation, and continuous supplier intelligence. This course builds practical knowledge of how agentic AI can strengthen supplier risk management, ESG compliance, procurement decisions, and supplier collaboration. You’ll explore core agentic AI capabilities, including reasoning, agency, orchestration, governance, memory, planning, and tool usage. Learn how continuous risk sensing, supplier digital twins, and scenario analysis support proactive and resilient supplier management. Examine dynamic ESG monitoring, Scope 3 emissions, supplier scorecards, semantic mapping, schema evolution, and interoperability across enterprise systems. You’ll also explore Retrieval Augmented Generation (RAG), agent interfaces, grounded supplier intelligence, and human-AI collaboration for procurement decisions and exceptions. Designed for learners interested in AI-enabled procurement and supplier management, the course connects technical concepts with responsible SRM transformation. By the end, you’ll be able to evaluate agentic AI opportunities in SRM, assess supplier risk and ESG workflows, evaluate human-AI decision processes, and develop a phased approach to responsible, scalable agentic AI adoption in procurement.

Syllabus

  • Agentic AI Foundations for Supplier Management
    • Build a foundation in agentic AI for supplier relationship management by examining intelligence, agency, orchestration, governance, memory, planning, and tool usage. Analyze continuous supplier risk sensing and digital twins to support proactive procurement decisions, supplier scenario analysis, and resilient supplier management.
  • Responsible Agentic AI and Strategic SRM Transformation
    • Apply agentic AI concepts to ESG compliance, supplier intelligence, enterprise interoperability, and responsible procurement transformation. Examine dynamic ESG monitoring, semantic mapping, RAG, human-AI collaboration, governance, and phased adoption strategies for scalable agentic SRM.

Taught by

TSV Learning

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