As generative AI continues to redefine how professionals approach problem-solving, communication, and creativity, this course provides a structured, hands-on learning experience to help participants unlock the full potential of tools like ChatGPT. Through guided exercises, real-world scenarios, and deep dives into AI capabilities, students will gain both technical fluency and strategic insight into how AI can augment personal productivity and team performance.
This course emphasizes not only tool proficiency but also critical thinking, prompting techniques, security awareness, and ethical use. Attendees will explore ChatGPT’s core features—text generation, voice interaction, document analysis, image generation, data tools, and customization—and practice using them in professional workflows. By the end of the course, participants will be equipped to confidently collaborate with AI, solve complex problems, and plan for meaningful integration across teams and projects.
Prerequisites
- A basic understanding of computer concepts is required. No prior knowledge of AI or machine learning is necessary.
Note
Because generative AI technology is rapidly evolving, especially with the release of GPT-5, course contents are subject to change.
COURSE OUTLINE
Starting a Chat with ChatGPT
- How to Begin and Frame Conversations
- Setting Intent and Role-based Context
- Best Practices for Clear Prompting
Exploring the ChatGPT Interface
- Sidebar Navigation and Chat History
- Organizing Threads and Using Projects
- Custom Instructions and Memory Settings
- Exploring Different ChatGPT Models
- Multimodal Capabilities (Voice, Images, Text)
Uploading and Analyzing Documents in ChatGPT
- Supported File Types and Upload Methods
- Extracting, Summarizing, and Transforming Documents
- Use Cases: Reports, Schedules, Scripts, Meeting Notes
ChatGPT Special Features
- Using the Search the Web Tool for Real-time Research
- Using Advanced Data Analysis (ADA) for Charts, Tables, and Calculations
- Working with the Canvas Tool for Visual Ideation and Planning
- Using the Image Generation Tool to Create or Edit Visuals
- Understanding and Managing ChatGPT Projects
Getting Started with Generative AI Images
- Understanding the Basic Structure of AI Image Prompts
- Learning Tips for Creating AI Image Prompts
- Reviewing Key Words to Use in AI Image Prompts
- Using ImageGen in ChatGPT for Image Generation
- Exploring the Edit Tool for Modifying and Enhancing AI-Generated Images
- Working with Examples of AI Image Prompts
Building Your AI Toolkit
- Problem-Solving with ChatGPT in Complex Workflows
- Creating Custom GPTs for Recurring Tasks
- Q&A, Open Discussion, and Troubleshooting
