Being a confident communicator is not just the way you act, talk, and look. It’s a habitual way of thinking and reacting to various life situations.
In this class, you'll learn how to become an engaging and influential leader and learn the communication tools you need to effectively share your ideas. You'll learn how to break down the barriers, misconceptions, and fears that prevent people from being fully heard.
You'll develop the ability to make small changes to your words, tone, and non-verbal communication to improve how you interact in a multitude of personal and professional relationships and scenarios.
Takeaways:
In this class, you'll develop the ability to:
- Communicate through: power of pause, paraphrasing, silence
- Utilize body language to, show undivided attention/feel heard
- Choose a communication style and approach that works
- Make a client feel the employee has their best interest at heart
- Develop small talk techniques for ill at ease
- Avoid pitfalls and execute strategies that make the most of digital communications (texts, emails, smartphone)
Preparation
- You will need access to a laptop or computer with a working webcam and microphone as well as a strong internet connection.
- This course will occur completely online using Zoom and Slack.
- Course set up information will be emailed to all students signed up around 24 hours before (and again an hour before) your course launches.
