There is no substitute for effective in-person, one-on-one communication skills. Mastering such interactions is crucial for both business and personal success. This intensive two-day course provides a strong foundation in essential communication competencies and practical communication skills needed in modern work environments.
Through practice sessions and role-playing exercises, you will develop the confidence and communication expertise needed to establish yourself in the business world and advance throughout your career.
Who Should Attend:
Early career professionals and anyone interested in enhancing their fundamental verbal communication skills. This course is ideal for coordinators, specialists, analysts, consultants, associate managers, project managers, and professionals on a leadership track.
How You Will Benefit:
- Optimize communication skills you already possess
- Develop strategies to better assimilate verbal information
- Effectively interpret and retain shared knowledge
- Improve workplace relationships and reduce misunderstandings
- Communicate clearly and appropriately with greater confidence
- Select the right words even in difficult circumstances
- Expand your influence and earn recognition for your communication abilities
What You Will Cover:
Assessing Your Communication Skills
- Evaluate the communication strengths you already possess
- Assess your current effectiveness and identify specific improvement areas
Developing Your Listening Competencies
- Define the core competencies of effective listening
- Identify the different components of the information you are receiving
- Learn to take a more active role when listening to others
- Increase comprehension through mental openness and constructive feedback
Increasing Cognitive Skills to Promote Comprehension
- Practice discerning, analyzing, and evaluating information
- Understand the visual and non-verbal aspects of verbal communication
- Relate new information productively to your own experiences
- Create mental connections and cross-references between existing and new information
- Master techniques for framing statements and discussions effectively
Roadmap for Clearer Communication
- Develop effective body language and make appropriate word choices
- Find mutual connections and similarities to enhance communication with others
- Learn to control emotions and establish the right tone of voice
- Use storytelling with imagery, passion, and evocative language
- Create a personal action plan to apply your new skills
