Overview

Starting with the origins of agile development and building systematically through the disciplines promoted by Scrum, this Certified ScrumMaster (CSM) training course delivers a comprehensive understanding of the Scrum methodology and a focused review of the specific behaviors, responsibilities, and mindset expected of a ScrumMaster. This two-day course is ideal for those actively practicing or aspiring to practice the ScrumMaster role, and is highly valuable for anyone involved in Scrum teams or organizations transitioning to agile delivery.

Even the most carefully developed project plans encounter disruption. Shifting market conditions, budget realignments, staff changes, or evolving requirements can derail the best-laid plans and erode both customer confidence and team morale. Scrum is the agile development framework that enables teams to deliver usable software iteratively throughout the project lifecycle, adapting fluidly to new requirements as they emerge.

Please Note: This course has an attendance and virtual camera requirement.

Attendance is required for the full duration of the course. Instructors will verify each student's participation to confirm completion.
Webcam use is required for all students throughout the course.

Who Should Attend:

Current Scrum Team Members not yet certified:

Business customers, users, or partners
Product Owners
Team Members
Acting ScrumMasters who have not yet obtained certification

Professionals in organizations considering a move to Scrum:

Project Managers and Project Leads
Project Sponsors
IT Managers and Directors
Business Analysts
Developers and Programmers

How You Will Benefit:

Explain and facilitate the three core Scrum roles: Team Member, Product Owner, and ScrumMaster
Apply the foundational concepts of Scrum to real project work
Use empirical thinking as a guide for decision-making throughout the project
Understand your team's productivity and lead continuous improvement efforts
Communicate the importance of organizational alignment on what constitutes "done"
Appreciate that the ScrumMaster role can be simultaneously the most rewarding and the most demanding on a project
Embrace conflict resolution as an essential ScrumMaster tool
Work on real-world Scrum projects
Apply the full Scrum framework effectively
Know when software has met the definition of "done" under Scrum

What You Will Cover:

Part 1: Scrum Theory

Empiricism and the three empirical pillars of transparency, inspection, and adaptation
The benefits of iterative and incremental delivery
The Scrum Framework and Scrum Values
Scrum's alignment with the Agile Manifesto

Part 2: The Scrum Team

The collective responsibilities of the Scrum Team
The specific responsibilities of the Product Owner, Developers, and Scrum Master
The importance of a single Product Owner who owns the Product Backlog
Delivering a working Increment
The advantages of a cross-functional, self-managing team structure

Part 3: Scrum Events and Activities

The value of timeboxing in Scrum
The purpose and structure of a Sprint
Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective in practice
Product Backlog Refinement and inspecting-and-adapting events
Conditions under which a sprint may be canceled
Why the Daily Scrum is not a status meeting

Part 4: Scrum Artifacts and Commitments