This class is ideal for new and beginner Salesforce System Administrators or people looking to increase their skills in configuring, maintaining, and automating Salesforce. It is also an excellent class for anyone looking to earn their Salesforce Administrator credential.
When you complete this course, you will be able to:
- Explain the Salesforce architecture and key terminology.
- Use the application development lifecycle to define the process of managing an app’s development, from design to final release.
- Compare different methods for granting users access to functionality and data.
- Build and customize applications to meet business requirements.
- Describe use cases for data management and validation tools.
- Analyze key performance indicators with reports and dashboards.
- Automate business processes using key features and functionality.
- Leverage the Salesforce ecosystem and resources to implement and maintain your Salesforce org.
Course Outline
- Salesforce Fundamentals
- Administrator Responsibilities
- The Big Picture: All Users
- Feature Access and Object Security
- Salesforce Record Access
- Customize Standard Functionality
- Create New with Clicks
- Customize the Existing User Interface (UI)
- Declarative Automation
- The Future of Automation: Flow
- Data Management
- Analytics
