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Corporate Finance Institute

Effective Communication for Client Facing Advisors

via Corporate Finance Institute

Overview

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Effective Communication for Client Facing Advisors

Financial planning and wealth management is an industry where the average are separated from the exceptional by their mastery of effective communication skills.

Being a successfuladvisor is a long-term game. Developing the skills to connect with and deeply understand clients will allow you to form trusting, long-term client relationships that successful practices are built on. While learning effective communication skills requires more open-ended discussion and less procedural instruction, it is just as important as financial statement analysis if you want to be a successfuladvisor.

Effective Communication Learning Objectives

Upon completing this course, you will be able to:
  • Understand how to be intentional and determine what method of communication is best for each client interaction, however brief or long
  • Tailor your communication style to the needs of specific clients and respect their preferences
  • Identify different ways to approach challenging client situations, and apply a structured approach to effectively communicating your message

Who Should Take This Course?

Financial planners and wealth advisors are client-facing roles that require a mastery of effective communication skills to realize long-term career success. All advisors will have a common level of technical knowledge that is proven by a required professional designation; differentiate yourself by mastering your non-technical skills.

Syllabus

  • Introduction
  • Methods of Communication
  • Challenging Conversations
  • Challenging Client Situations
  • Course Summary
  • Qualified Assessment

Taught by

Meeyeon Park

Reviews

5 rating at Corporate Finance Institute based on 26 ratings

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