Google, IBM & Meta Certificates – 40% Off
One Coursera Plus subscription covers most Professional Certificates on Coursera.
Unlock All Certificates
NOTE: This is a live classroom held via Zoom. You can choose from any of these date and time options:
- February 3, 2025 from 4-8pm EDT
or - July 24, 2025 from 5-9pm EDT
__
Attendees must be present for the entire 4 hours of their course_
In Communication: Connect Through Conversations, learners recognize that they can enhance their emotional intelligence by balancing “heart” and “head” in their tough conversations. They can address the heart by considering and responding to others’ feelings; they can engage the head by guiding conversations toward the desired business outcomes. Through high energy activities, videos, and discussions, leaders learn flexible communication skills that will help them balance heart and head in all types of conversations, whether communicating face to face, by phone, or remotely.
