This course equips learners with the skills needed to effectively handle live Q&A sessions by staying calm under pressure, handling difficult questions, engaging with different audience types, and maintaining control of the conversation. The course will also cover techniques for preparing for Q&A sessions and how to provide clear, concise, and confident responses.
Overview
Syllabus
- Unit 1: Welcome to Navigating Live Q&As: Techniques for Engineering Managers
- Preparing for Live Q&A Sessions
- Handling Audience Questions with STAR
- Practicing Live Q&A Responses
- Unit 2: Maintaining Control of the Q&A Session
- Setting Expectations for Q&A Sessions
- Managing Repetitive Questions
- Effective Q&A Session Wrap-Up
- Unit 3: Engaging with Different Audience Types
- Addressing a Diverse Audience
- Addressing Low Audience Participation
- Engaging the Audience in Q&As
- Unit 4: Handling Difficult Questions
- Remaining Calm during Tough Questions
- Handling Difficult Questions with Confidence
- Redirecting Hostile Questions