Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

CodeSignal

Engaging in Courageous Conversations

via CodeSignal

Go to class Write review

Overview

This course equips leaders with the skills to have difficult and meaningful conversations. It covers strategies for conflict resolution, effective communication, and creating a safe space for open dialogue within teams.

Syllabus

  • Unit 1: The Art of Difficult Conversations
    • Communicating Leadership Changes Effectively
    • Delivering Difficult News Effectively
    • Difficult Conversations in Leadership
  • Unit 2: Creating a Safe Space for Dialogue
    • Practicing Open Communication
    • Creating Psychological Safety at Work
    • Constructive Feedback and Open Communication
  • Unit 3: Conflict Resolution Strategies
    • Empathy-Driven Conflict Resolution Skills
    • Resolving Team Conflicts with Empathy
    • Turning Conflict into Collaboration
  • Unit 4: Leading with Transparency and Authenticity
    • Leading with Transparency and Authenticity
    • Practicing Transparent Communication
    • Announcing Your Departure

Reviews

5.0 rating, based on 1 Class Central review

Start your review of Engaging in Courageous Conversations

  • Anonymous
    "A genuinely valuable course for anyone handling high-stakes communication. It breaks down difficult, uncomfortable conversations into practical, actionable frameworks. It really helped me understand how to address sensitive issues with both confidence and empathy, without compromising on clarity. Highly recommended for customer-facing professionals and team leaders alike!"
Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.