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CodeSignal

Engaging in Courageous Conversations

via CodeSignal

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Overview

This course equips leaders with the skills to have difficult and meaningful conversations. It covers strategies for conflict resolution, effective communication, and creating a safe space for open dialogue within teams.

Syllabus

  • Unit 1: The Art of Difficult Conversations
    • Communicating Leadership Changes Effectively
    • Delivering Difficult News Effectively
    • Difficult Conversations in Leadership
  • Unit 2: Creating a Safe Space for Dialogue
    • Practicing Open Communication
    • Creating Psychological Safety at Work
    • Constructive Feedback and Open Communication
  • Unit 3: Conflict Resolution Strategies
    • Empathy-Driven Conflict Resolution Skills
    • Resolving Team Conflicts with Empathy
    • Turning Conflict into Collaboration
  • Unit 4: Leading with Transparency and Authenticity
    • Leading with Transparency and Authenticity
    • Practicing Transparent Communication
    • Announcing Your Departure

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