Develop essential skills for managing executive calendars and meetings. Learn to coordinate schedules, facilitate productive meetings, resolve conflicts, and ensure seamless follow-up for executive and stakeholder success.
Overview
Syllabus
- Unit 1: Coordinating Meetings with Executives and Stakeholders
- Coordinating a Multi-Time Zone Meeting
- Requesting Stakeholder Flexibility for Meeting Scheduling
- Rescheduling a Meeting with Empathy and Clarity
- Unit 2: Facilitating Successful Meetings as an Executive Assistant
- Aligning on Board Review Agenda with Executive Focus
- Providing Real-Time Meeting Support
- Practicing Active Listening: From Meeting Dialogue to Action Plan
- Unit 3: Handling Meeting Conflicts with Grace and Professionalism
- Responding Empathetically to Pushback During Scheduling
- Managing Stakeholder Tensions in Meetings
- Navigating Stakeholder Conflicts with Professionalism
- Unit 4: Following-Up After Stakeholder Meetings
- Drafting a Professional Meeting Summary Email
- Prompting Executive Action with Professional Reminders
- Clarifying Meeting Outcomes and Next Steps