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Defining the Business Case with Your Team

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Overview

This course transforms business problems into viable solutions using the guide's systematic approach. You'll practice clarifying needs through process analysis, assembling cross-functional expertise, and evaluating alternatives including the critical "do-nothing option."

Syllabus

Unit 1: Clarifying Business Needs

Shadow Workers Identify Process Gaps
Identifying Process Failure Points
Facilitating Consensus Among Divided Stakeholders

Unit 2: Building Cross-Functional Teams

Securing Buy-In From Essential Stakeholders
Assembling Your Core Business Case Team
Navigating Cross-Functional Team Tensions

Unit 3: Evaluating Solution Alternatives

Brainstorming Creative Business Alternatives
Quantifying the Cost of Inaction
Present Strategic Alternatives to Stakeholders

Unit 4: Mapping High-Level Implementation Plans

Mapping Implementation Work Streams
Balancing Accuracy and Risk in Migration
Navigate Regional Implementation Concerns

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