This course helps sales professionals master the skills to guide discovery conversations using SPIN Selling, Pain-Claim-Gain, and the ARC method. Engaging practice experiences reinforce these techniques, enabling sellers to build trust and communicate value.
Overview
Syllabus
- Unit 1: Mastering SPIN Selling for Effective Discovery Conversations
- The SPIN Selling Framework
- Helping Teammates Master SPIN Selling
- Applying SPIN Selling with Prospects
- Unit 2: Presenting Product Benefits with the Pain-Claim-Gain Framework
- Presenting on Pain-Claim-Gain
- Positioning Product Value with Confidence
- Summarizing Your Pain-Claim-Gain Conversation
- Unit 3: Handle Objections with ARC
- Teaching a Teammate the ARC Method
- Master Objection Handling with ARC
- Debriefing on Using ARC
- Unit 4: Use Insight Hooks to Secure the Next Meeting
- Secure the Next Meeting
- Obtain Commitment for the Next Step
- Mentoring Teammates to Secure the Next Meeting