You'll diagnose where trust is strong, fragile, or broken on your team and apply targeted moves to build, repair, and extend it. You'll set clear expectations, deliver credible feedback, and turn delegation into the loudest signal of trust you can send.
Overview
Syllabus
- Unit 1: Diagnosing Trust Gaps
- Diagnosing Trust in Working Relationships
- Diagnosing the Dominant Trust Gap
- Repairing Trust With a Peer
- Unit 2: Setting Clear Expectations
- Assigning RACI Roles in Planning
- Delegating a Major Initiative Clearly
- Delegating With Clarity and Confidence
- Unit 3: Delivering Candor with Care
- Mastering Radical Candor Quadrants
- Candid Feedback for a Defensive Performer
- Renegotiating Commitments Before They Slip
- Unit 4: Extending Trust Through Delegation
- Mastering Delegation Balance
- Delegating the Hard Part
- Auditing Your Own Reliability Patterns