Focus on building the human foundation of teamwork — empathy, authenticity, and inclusion. Learners will strengthen their ability to create a respectful, connected team culture where collaboration thrives.
Overview
Syllabus
- Unit 1: Build Trust as the Foundation of Teamwork
- Define the Trust Equation
- Reflect on a Time Trust Made a Difference
- Restore Trust After Missed Deadline
- Unit 2: Strengthen Relationships Through Empathy
- Discover How Empathy Builds Team Resilience
- Match the Empathetic Response to the Situation
- Support a Discouraged Colleague
- Unit 3: Practice Authenticity and Integrity
- Complete the Key Ideas about Authentic Teams
- Reconcile Personal and Team Values
- Demonstrate Authentic Collaboration
- Unit 4: Foster Belonging and Appreciation in Teams
- Build Inclusive Team Dynamics
- Recognize Outstanding Team Effort
- Welcome Your New Team Member