Learn how Oliver built an AI feedback coaching bot — without engineering — generating 19,000 feedback requests at a 97% completion rate. Practice applying human-centered design, mapping employee journeys, and structuring iterative pilots that prove impact through data.
Overview
Syllabus
- Unit 1: HR As Product Designers
- Fill in the Blanks about Designer Mindset
- Prioritize Your First AI Integration Target
- Unit 2: Mapping Employee Journeys
- Scaling AI Coaching vs Human Support
- Reframing AI as Your Teams Ally
- Unit 3: Building Iterative Pilots
- Matching the Four Stage Pilot Process
- Measuring AI Bot Adoption Impact