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edX

Project Communications, Stakeholders & Leadership

SkillUp EdTech via edX

Overview

25 million more project managers will be needed globally in 2030 (Project Management Institute). The growth in demand for skilled professionals is exponential! This course gives aspiring project managers the in-demand project communication skills employers are looking for. No prior experience is required.

This course teaches you to lead, communicate, and manage stakeholders as a project manager. You’ll discover how to cultivate a healthy project environment and empower team members. You’ll explore ways to communicate with team members, including stakeholders, using appropriate communication mediums and channels. Plus, you’ll build the leadership skills needed to improve stakeholder engagement and facilitate successful projects.

Throughout the course, you’ll work on hands-on labs that help you develop communication, leadership, and stakeholder management skills. Plus, you’ll complete a final project that will enable you to showcase your abilities and communication skills as a project manager in interviews.

If you want to apply for your first project management role and are keen to build successful project managers' communication skills, ENROLL TODAY and power up your resume in less than 6 weeks!

Syllabus

Module 0: Welcome

  • Video: Course Introduction
  • Reading: General Information
  • Reading: Learning Objectives and Syllabus
  • Reading: Grading Scheme
  • Reading: Introduction to CAPM/PMP Certifications
  • Reading: How to Make the Most of this Course

Module 1: Creating a Healthy Project Foundation

  • Reading: Module Introduction and Learning Objectives
  • Video: Put Your People First
  • Discussion Prompt: Creating a Healthy Project Environment
  • Video: Communicating Clear Project Objectives
  • Video: Participating in the Work
  • Video: Expert Viewpoints: Characteristics of Servant Leadership
  • Discussion Prompt: Servant Leadership
  • Practice Module 1: Creating a Healthy Project Foundation
  • Module 1 Summary: Creating a Healthy Project Foundation
  • Module 1 Glossary: Creating a Healthy Project Foundation
  • Module 1 Graded Quiz: Creating a Healthy Project Foundation

Module 2: Effective Communications Building Blocks

  • Reading: Module Introduction and Learning Objectives
  • Video: Effective Conversations
  • Video: Project Management Communication Skills
  • Video: Project Communications Overview
  • Video: Expert Viewpoints: Communicating Effectively for Positive Results
  • Video: Synchronous Versus Asynchronous Communications
  • Video: Communications Mediums
  • Video: Expert Viewpoints: What’s the Most Effective Communication Media
  • Discussion Prompt: Managing Communications
  • Video: Effective Engagement
  • Video: Cross Cultural Communications and Communications Channels
  • Reading: Introduction to Failing Fast
  • Video: When Is Failing Fast Good?
  • Video: Expert Viewpoints: Failing Fast Successfully
  • Discussion Prompt: Failing Fast
  • Reading: Key Project Roles
  • Project Role Identification: RACI
  • Discussion Prompt: Traditional Role Impact
  • Video: Expert Viewpoints: Working Together as a Team
  • Lab: Key Project Roles and RACI
  • Practice Quiz: Module 2: Effective Communications Building Blocks
  • Module 2 Summary: Effective Communications Building Blocks
  • Module 2 Glossary: Effective Communications Building Blocks
  • Module 2 Graded Quiz: Effective Communications Building Blocks

Module 3: Communications Planning

  • Reading: Module Introduction and Learning Objectives
  • Reading: Key Tool: Critical Path Method
  • Video: Demo: Critical Path Method
  • Lab: Perform Critical Path Analysis
  • Video: Critical Chain Method
  • Video: Key Tool: Communications Management Plan
  • Reading: Business Analyst Communication Requirements
  • Video: Demo: Communications Management Plan
  • Lab: Create a Communications Management Plan
  • Video: Expert Viewpoints: Planning for Effective Virtual and In Person Communications
  • Video: Planning Virtual Communications
  • Discussion Prompt: Planning Virtual Communications
  • Video: Status Reporting
  • Video: Demo: Status Reporting
  • Lab: Create a Project Status Report
  • Reading: Defining Communication Styles
  • Video: Demo: Assessing Communication Styles
  • Lab: Assess Your Communication Style
  • Practice Quiz: Module 3: Communications Planning
  • Module 3 Summary: Communications Planning
  • Module 3 Glossary: Communications Planning
  • Module 3 Graded Quiz: Communications Planning

Module 4: Leadership Fundamentals

  • Reading: Module Introduction and Learning Objectives
  • Video: Leadership Essentials
  • Video: Expert Viewpoints: Why Leadership?
  • Discussion Prompt: Examples of Good Leadership
  • Video: Expert Viewpoints: Leading Successfully
  • Video: Demo: Leadership Level Survey
  • Lab: Leadership Level
  • Video: Impact of a Good Leader on Team Dynamics and Productivity
  • Discussion Prompt: Attributes of a Good Leader
  • Reading: Techniques for Improving Leadership Skills
  • Video: Leadership Factors and Styles
  • Discussion Prompt: Readiness Levels and Leadership Challenges
  • Video: Expert Viewpoints: Leadership Competencies, Skills, and Mindset
  • Video: Situational Leadership with Your Team
  • Reading: Mapping Situational Leadership Model to the Tuckman Ladder
  • Reading: The Knowledge Sharing Hierarchy
  • Reading: Intuitive Decision-Making
  • Video: Expert Viewpoints: Using Your Intuition
  • Practice Quiz: Module 4: Leadership Fundamentals
  • Module 4 Summary: Leadership Fundamentals
  • Reading: Module 4 Glossary: Leadership Fundamentals
  • Module 4 Graded Quiz: Leadership Fundamentals

Module 5: Managing and Leading Stakeholders

  • Reading: Module Introduction and Learning Objectives
  • Reading: Effective Resource Planning
  • Video: Acquiring Resources
  • Lab: Acquiring Resources and Effective Negotiation
  • Video: Building Trust
  • Video: Expert Viewpoints: Trusting Team Environment
  • Discussion Prompt: Building Trust
  • Video: Emotional Intelligence
  • Reading: Managing Up
  • Video: Adaptability and Resilience
  • Video: Expert Viewpoints: Overcoming Resource Planning Challenges
  • Discussion Prompt: Resource Scheduling
  • Practice Quiz: Module 5: Managing and Leading Stakeholders
  • Reading: Module 5 Summary: Managing and Leading Stakeholders
  • Reading: Module 5 Glossary: Managing and Leading Stakeholders
  • Module 5 Graded Quiz: Managing and Leading Stakeholders

Module 6: Final Project and Quiz

  • Reading: Module Introduction and Learning Objectives
  • Reading: Final Project Overview
  • Reading: Project Scenario
  • Lab: Exercise 1: Identify Key Roles and Develop Team RACI
  • Lab: Exercise 2: Revise a Communications Management Plan
  • Lab: Exercise 3: Develop a Project Status Report
  • Lab: Exercise 4: Create a Resource Breakdown Structure
  • Peer Review: Manage Project Communications and Stakeholders

Module 7: Course Summary and Next Steps

  • Module Introduction and Learning Objectives
  • Reading: Key Takeaways
  • Reading: Congratulations & Next Steps
  • Reading: Thanks from the Course Team
  • Reading: Copyrights and Trademarks
  • Course Rating and Feedback

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