This course provides professionals with the tools and insights to effectively manage suppliers and navigate an increasingly complex global sourcing environment. From identifying high-value suppliers to mitigating supply chain disruptions, learners will gain a well-rounded understanding of supplier management’s strategic importance.
Participants will begin with supplier segmentation techniques, including Pareto analysis and relationship-based strategies tailored to different performance and risk profiles. The course then explores supplier selection, introducing evaluation funnels, approval criteria, and total cost of ownership frameworks to guide informed sourcing decisions.
Negotiation strategies are a key focus, covering value-creating tactics, contract types, and tools like the Zone of Mutual Agreement (ZoMA). Learners will understand how to negotiate outcomes that benefit both parties and support long-term success.
The course also emphasizes the value of relationship management, introducing various models such as “bow-tie,” “cotton-reel,” and “diamond team” structures. These frameworks help learners foster collaboration, trust, and strategic alignment with suppliers.
Supplier performance measurement is addressed through scorecards, metrics, and certification processes that drive continuous improvement. Supplier development strategies, including training and vendor consolidation, are explored to build long-term capability and innovation.
Finally, learners will develop a deep understanding of supply chain risk management—from identifying and mapping risks to deploying mitigation and crisis response strategies. The course equips professionals to anticipate disruptions and protect business continuity in global supply chains.
