Simulated Meeting Scenario:
Type: Requirements gathering
AI Strategist Design Review (Capability Mapping) Simulation: Design review with Global Insurance's contact center leadership — present the pain-to-capability mapping, four-criteria model selection framework, phased architecture, explicit boundaries, and build-buy-partner decision. Secure alignment across Ops, Customer Services, IT, and CISO to proceed to governance design.
How it Works:
Learners begin by reviewing the meeting scenario, the AI-powered attendees, and how their meeting performance will be evaluated. They then select a mode: Practice Mode provides real-time feedback and a visible task list, while Professional Mode offers a realistic, unguided challenge. In the meeting, learners ask questions, navigate stakeholder interactions, complete required tasks, and earn a performance score based on real-world meeting skills.
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