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Microsoft

Responsible AI for Institutions

Microsoft via edX

Overview

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An AI pilot can look successful while leaving basic questions unanswered. Who owns the outcome? Which risks have been reviewed? What evidence will show that the system works fairly and safely? Who can pause it when something goes wrong? This three-module course gives institutional leaders a practical way to answer those questions.

The first module turns responsible AI principles into decisions about real workflows. You will map uses to relevant risk frameworks and governance standards, and connect responsible AI review to model risk, legal, privacy, security, or clinical review processes already used by the institution.

The second module focuses on assessment and control design. You will conduct a Responsible AI Impact Assessment, describe plausible harms, rank risks, and plan safeguards across system instructions, content safety, data protection, human review, and monitoring.

The third module covers what happens before and after launch. You will create evaluation sets, combine automated tests and red-teaming with expert review, interpret scorecard results, and design telemetry that leads to action. You will also work through a role-based incident exercise and prepare a runbook for containment, rollback, communication, and follow-up.

Across the course, you will build an AI Corporate Strategy Roadmap, a Guardrail Deployment Matrix, and a Crisis Simulation Runbook. Together, these form a governance portfolio that can be adapted for an institutional review.

Syllabus

What will you learn

  • Define the six core principles of responsible AI and analyze their strategic impact on institutional brand value.
  • Map institutional workflows to relevant risk frameworks, governance standards, and existing enterprise or model risk processes.
  • Conduct a formal Responsible AI Impact Assessment to identify and prioritize enterprise risks.
  • Design safety filters, structured system message boundaries, and data protection guardrails.
  • Build evaluation sets and combine automated testing, red-teaming, scorecards, and human review.
  • Develop an incident response runbook and test it through a role-based tabletop exercise.
  • Apply governance controls across Microsoft Purview, Azure OpenAI Service, and Microsoft 365 Admin interfaces.
  • Produce a complete institutional governance project as a course capstone deliverable.

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