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Human Factors in Aviation

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Why do highly intelligent people make simple mistakes? Learn through examples, theories and models how you can improve the safety of your company's operations.

Syllabus

Conclusion

  • Conclusion and key takeaways

Course Introduction

Examples

  • British Airways Flight 5390 overview
  • British Airways Flight 5390 causes
  • British Airways Flight 5390 disaster averted

Human Factors

  • Introduction
  • Fatigue
  • Stress/workload
  • Situational awareness
  • Startle effect
  • Cultural differences
  • Module quiz

Solutions

  • Just culture
  • Machine human interface
  • Standard Operating Procedures
  • Decision making models
  • Fatigue management
  • Resilience
  • Module quiz

Theories

  • The Swiss Cheese model
  • Dirty dozen
  • Module quiz

Taught by

Jonathan Sinclair

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