HRCI Professional in Human Resources

HRCI via Coursera Professional Certificate

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Overview

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If you're working in Human Resources and are ready to deepen your expertise, this program was built for you. Developed in partnership with HRCI, the leading credentialing organization for HR professionals, it provides a practical understanding of the core HR functions that drive organizational success. Across five courses, you'll explore business management fundamentals, talent acquisition, workforce development, employee relations, employee engagement, and workplace compliance. From navigating employment laws and developing compensation programs to designing training initiatives and supporting organizational change, you'll build skills HR professionals rely on every day. Through real-world scenarios, you'll analyze workforce data, evaluate hiring practices, and develop performance management and talent management strategies while strengthening your understanding of key HR disciplines. By the end of the program, you'll have a strong foundation in HR best practices aligned with the HRCI PHR certification exam, one of the most recognized HR certifications in the field, helping you validate your knowledge and advance your career with confidence. Whether you're pursuing PHR certification, expanding your responsibilities as an HR Generalist or Human Resources Specialist, or preparing for career growth, you’ll gain practical, career-ready HR expertise that helps you advance with confidence.

Syllabus

Course 1: Business Management Foundations for HR
Course 2: Talent Planning: Acquisition, Rewards, Compensation
Course 3: Workforce Development and Organizational Effectiveness
Course 4: Employee Engagement and Organizational Performance
Course 5: Workplace Compliance and Labor Relations

Courses

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Learn how to create the conditions where employees thrive and organizations perform at their best. In this course, you will explore the full employee lifecycle, from managing transitions and setting behavioral expectations to implementing performance management systems and driving meaningful engagement. You will examine how HR professionals use coaching, surveys, and feedback tools to build accountability, support growth, and strengthen workplace culture. This course gives you practical strategies to improve the employee experience and connect people practices to organizational outcomes. By the end of this course, you will be able to: Describe HR's role in managing the employee lifecycle, including termination approaches and legal considerations for defensible separation decisions Explain how human relations concepts, behavioral expectations, and inclusivity strategies shape organizational culture and employee accountability Explain how performance management systems, evaluation methods, and performance tools align employee behavior with organizational goals Describe how engagement tools, surveys, and coaching techniques support meaningful feedback and employee growth
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Discover how organizations build capability, drive performance, and retain their best people. In this course, you will explore the principles of adult learning, instructional design, and career development, and learn how to assess training needs and evaluate learning outcomes. You will also examine organizational development strategies, motivation frameworks, and succession planning practices that help organizations stay effective and resilient. This course is ideal for HR professionals looking to play a more active role in developing the people and culture around them. By the end of this course, you will be able to: Explain key adult learning principles, instructional design processes, and development theories used to plan and evaluate effective training Describe how organizations identify training needs, design career development programs, and assess learning outcomes to build workforce capability Identify organizational development interventions, performance improvement tools, and motivation strategies used to enhance organizational effectiveness Explain how succession planning, development initiatives, and legal requirements support workforce continuity and employee retention
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Gain the knowledge to navigate the legal and regulatory landscape that shapes modern HR practice. In this course, you will explore equal employment laws, workplace safety requirements, and the procedures for conducting fair and defensible workplace investigations. You will also examine employee rights under the National Labor Relations Act and learn how handbooks, standard operating procedures, and workplace monitoring support organizational compliance. This course prepares you to protect both your employees and your organization by building HR practices grounded in fairness, accountability, and the law. By the end of this course, you will be able to: Explain how equal employment laws, affirmative action, and inclusivity strategies reinforce workplace fairness and organizational culture Describe federal safety requirements, HR's role in risk prevention, and the components of disaster preparedness and business continuity planning Explain the key procedures, legal requirements, and documentation practices used to conduct fair and defensible workplace investigations Identify employee rights under the NLRA and describe how handbooks, SOPs, and workplace monitoring support labor relations and organizational compliance
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Build a strong foundation in the business knowledge HR professionals need to be effective, strategic partners in any organization. In this course, you will explore how businesses are structured, how organizational culture is developed, and how HR supports compliance, governance, and data-driven decision-making. Whether you are new to a formal HR role or looking to strengthen your business acumen, this course gives you the context to understand how HR fits into the bigger picture. By the end of this course, you will be able to: Identify common business structures, organizational models, and stakeholder relationships that define HR's role in the business environment Explain how mission, vision, values, and culture guide HR strategy, risk management, and organizational change Describe how corporate governance, federal employment laws, and regulatory agencies shape HR compliance practices Describe how HRIS platforms, record-keeping, data analysis, and security practices support compliant HR data management
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Learn how organizations attract, hire, and reward the talent they need to grow and succeed. In this course, you will explore the full talent acquisition lifecycle, from workforce planning and succession to sourcing, interviewing, and onboarding. You will also develop a practical understanding of how organizations design compensation structures and total rewards programs that are both competitive and compliant. This course gives you the tools to support smarter, more strategic talent decisions at every stage. By the end of this course, you will be able to: Explain how organizations forecast workforce needs, plan for succession, and manage staffing decisions to support long-term talent strategy Describe the talent acquisition lifecycle, including sourcing, hiring, onboarding, key metrics, and relevant employment laws Explain how organizations design, administer, and maintain legal compliance in total rewards and benefits programs Describe job analysis, compensation structures, pay models, and benchmarking methods used to build equitable and competitive compensation programs