Overview

Google, IBM & Meta Certificates – 40% Off

One plan covers every Professional Certificate on Coursera.

This course helps emerging women leaders build the strategic relationships needed to increase trust, credibility and influence across an organisation. Learners will explore networking, active listening, persuasion and power dynamics as practical tools for strengthening stakeholder relationships. The course focuses on moving beyond transactional relationship-building towards more intentional, trust-based influence. Learners will consider how to listen more effectively, understand stakeholder motivations, communicate persuasively and navigate difficult dynamics with professionalism and awareness. By the end of the course, learners will be able to build stronger professional relationships, increase stakeholder trust and use ethical influence to support alignment, collaboration and long-term leadership effectiveness.

Syllabus

Networking Skills: Improve How You Build Relationships To Get Ahead In Business

In this module, learners explore networking as a strategic leadership skill rather than a transactional activity. The module examines how to build meaningful professional relationships, create opportunities and strengthen visibility across business environments. Learners will consider how intentional networking can support career development, influence and long-term credibility. By the end of the module, learners will be able to approach networking with greater confidence and build relationships that support professional growth.

Communication Skills: Improve Your Active Listening Skills To Cultivate Trust, Rapport And Respect

In this module, learners focus on active listening as a foundation for trust, rapport and respect. The module explores how listening affects relationship quality, stakeholder confidence and leadership credibility. Learners will consider how to listen with attention, ask better questions and respond in ways that show understanding. By the end of the module, learners will be able to use active listening techniques to strengthen professional relationships and improve the quality of leadership conversations.

Leadership Skills: Master Persuasion And Influence Techniques To Get What You Want

In this module, learners examine persuasion and influence as essential leadership capabilities. The module explores how to communicate ideas, understand motivations, and gain support without relying on authority alone. Learners will consider how influence can be used ethically to align stakeholders, strengthen relationships, and move work forward. By the end of the module, learners will be able to use practical persuasion techniques to increase buy-in and support strategic relationship-building.

Business Psychology: Resolve Conflict And Navigate Power Dynamics In Difficult Conversations

In this module, learners explore how conflict, power and psychology shape difficult workplace conversations. The module examines how to recognise tension, understand behavioural dynamics and respond with greater awareness. Learners will consider how power dynamics can affect communication, credibility and relationship outcomes, especially in complex organisational environments. By the end of the module, learners will be able to navigate difficult conversations more effectively while protecting trust, influence and professional relationships.